Inside Sales Associate

CONKLIN METAL INDUSTRIES INC•Greenville, SC

5d•Hybrid

About The Position

Conklin Metal Industries is looking for an Inside Sales Associate in Greenville who wants to make an immediate impact, be part of a strong team, and grow their career with us. If you enjoy helping customers, supporting a sales team, staying busy, and being the person everyone relies on to “make it happen,” this role is for you. Conklin Metal Industries has grown to 17 branches across the Southeast since being family-owned since 1874. We are a trusted supplier to HVAC and sheet metal contractors, providing everything needed to build and install duct systems. Our customers depend on us for speed, accuracy, and service, and our people are the reason we deliver.

Requirements

Minimum 3 years of HVAC industry experience
Proficient in Microsoft Outlook, Office 365, Word, and Excel
Strong typing and data-entry skills
Familiarity with ERP systems (Prophet 21 / P21 preferred)
Excellent customer service and communication skills
Highly organized and detail-oriented
Comfortable working in a fast-paced, team-oriented environment
Flexible and willing to support multiple roles as needed

Responsibilities

Handle customer sales via phone, email, text, and walk-ins
Answer incoming calls and route or assist customers appropriately
Enter orders, quotes, and sales transactions accurately
Serve as the liaison between the branch and Territory Managers
Support Territory Managers with quotes, order entry, and product sourcing
Initiate and support new customer account setups
Capture and communicate customer-specific needs (delivery requirements, preferences, etc.)
Support inventory by communicating product needs and demand trends to the Branch Manager and Replenishment team
Coordinate with internal teams to ensure smooth information flow
Assist with multiple branch needs and jump in wherever help is needed