Inside Sales Associate I

White Cap Management • Memphis, TN

10d

About The Position

Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling. The role processes customer orders across multiple channels, handles payments, identifies stock products and comparable alternatives, maintains margin goals within established pricing guidelines, and coordinates with team members to meet service commitments. The position works under close supervision and uses prescribed processes, past practices, or instructions, seeking supervisor guidance on non-routine or problem areas.

Requirements

• 0–2 years of experience in the area of responsibility.
• Basic computer proficiency.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrated teamwork and dependability in a fast-paced environment.

Nice To Haves

• High school diploma or GED is strongly preferred.

Responsibilities

• Process orders accurately and promptly across phone, email, text, and counter channels.
• Handle credit card, check, and cash payments securely.
• Identify stock products and recommend comparable alternatives.
• Maintain margin goals within established pricing guidelines.
• Coordinate with team members to ensure service commitments are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED