Inside Sales I

White Cap•Honolulu, HI
•$18 - $24

About The Position

The Inside Sales I position provides dependable service through accurate order entry, basic pricing, and secure payment handling. The role processes orders through phone, email, text, and counter channels; handles credit card, check, and cash transactions; identifies stock products and recommends comparable alternatives; maintains margin goals within established pricing guidelines; and coordinates with team members to meet service commitments. The work is performed under close supervision using clearly prescribed processes, with limited independent judgment and review of work by a senior coworker or supervisor. Non-routine issues and deviations are referred to the supervisor. The position is based in a comfortable indoor area. Most of the time is spent sitting, with frequent opportunities to move about; rare occasions may require moving or lifting light articles. Overnight travel is typically less than 10% of the time.

Requirements

  • HS Diploma or GED strongly preferred.
  • 0–2 years of experience in the area of responsibility.

Nice To Haves

  • Basic computer proficiency.
  • Strong attention to detail and accuracy in transactional tasks.
  • Ability to communicate clearly and professionally with customers and associates.
  • Basic understanding of product categories and pricing guidelines.
  • Demonstrates teamwork and dependability in a fast-paced environment.

Responsibilities

  • Process orders accurately and promptly through phone, email, text, and counter channels.
  • Handle credit card, check, and cash payments securely.
  • Identify stock products and recommend comparable alternatives.
  • Maintain margin goals within established pricing guidelines.
  • Coordinate with team members to ensure service commitments are met.
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