Inside Sales Associate / Warehouse Associate

SCP Distributors•Fort Myers, FL

3d•Onsite

About The Position

The Inside Sales Associate / Warehouse Associate works with customers to identify their needs, create solutions, and ensure a smooth sales process. The role also supports the team and customers by safely and accurately receiving and pulling orders in a fast-paced environment. The position is based at SPP Fort Myers in Fort Myers, Florida, and pays $20 per hour, with the opportunity to earn up to $2,500 through performance bonuses. Work hours are Monday through Friday, 6:30 a.m. to 4:30 p.m. POOLCORP describes itself as the world’s leading distributor of outdoor living products, with more than 445 sales centers in 12 countries and over 6,000 employees. It offers career growth and advancement opportunities, comprehensive training, and a family-oriented, hometown culture. The company values integrity, trust, diversity, and innovation. This safety-sensitive position is subject to pre-employment drug testing and background verification. POOLCORP and its subsidiaries are drug-free and equal opportunity employers.

Requirements

High school diploma or GED.
At least 18 years of age.
Ability to maneuver heavy objects, some weighing up to 100 pounds.
Ability to deal directly with customers for a large portion of the day.
Strong customer-service attitude.
Good computer skills, including MS Office programs.
Ability to work in a fast-paced environment involving inventory, product allocations, and customer issues.

Nice To Haves

At least one year of related inside sales experience is preferred.
Familiarity with a related product line, such as pool supplies, parts, chemicals, or pool construction.
Bilingual applicants, military personnel, military spouses, and veterans are strongly encouraged to apply.

Responsibilities

Build relationships with customers by assisting walk-in and phone customers and representing the company professionally.
Process, pull, and distribute customer products quickly and efficiently.
Handle questions and complaints in a timely, professional manner.
Enter sales-order data accurately to generate invoices for products to be picked up or delivered.
Secure invoice payment using proper funds or obtain credit authorization in accordance with company policy.
Evaluate and determine the disposition of warranty items handled at the counter, in accordance with manufacturer warranty policy and customer needs.
Estimate delivery dates based on knowledge of vendors’ production and delivery schedules.
Assist with receiving, shipping, and general warehouse duties.
Communicate positively with supervisors, sales staff, coworkers, and customers to coordinate deliveries and pickups.
Operate a forklift safely and efficiently, maintain required certification, perform vehicle safety checks, and report discrepancies to a supervisor.
Help keep the facility clean, neat, safe, and operating efficiently.
Perform other duties as assigned.

Benefits

Medical, dental, vision, and prescription drug coverage.
Flexible Spending Accounts.
Wellness Programs.
401(k) with company match.
13 days of paid time off, increasing with tenure.
8 paid holidays.
Employer-paid life insurance and long-term disability insurance.
Paid parental leave.
Fully funded tuition education programs.
Performance and other bonus programs, including employee recognition and referrals, Summer Madness, and annual performance bonuses.
Employee Stock Purchase Plan.
Employee discounts.
Comprehensive training programs and opportunities for career growth and advancement.