Inside Sales Associate II

ADI Global • Beltsville, MD

11d • $18 - $31

About The Position

ADI Global Distribution, part of Resideo Inc., is hiring an Inside Sales Associate to increase market share, identify new opportunities, and provide solutions that meet customer needs and build long-term partnerships. The role focuses on growing assigned accounts and revenue, acquiring new customers, developing customer relationships, and promoting ADI’s products, services, and programs. The associate serves customers in-store, by phone, and online, and works to deliver exceptional customer service while contributing to team sales.

Requirements

• At least 1 year of sales experience.
• Excellent verbal and written communication skills.
• Basic computer literacy, including the ability to operate Microsoft Office.
• Desire to work in a sales role and be accountable for sales revenue.

Nice To Haves

• Prior experience in retail, hospitality, or customer service, with the ability to negotiate and an understanding of marketing skills.
• Knowledge of customer relationship management tools.
• Ability to thrive in a fast-paced, results-driven environment and meet or exceed goals and targets.
• Prior distribution experience.
• Excellent negotiation skills.
• Ability to work as part of a team and autonomously.
• Highly competitive sales skills and a desire to contribute to a winning team or organization.

Responsibilities

• Meet performance targets by growing revenue and increasing the margin of assigned accounts.
• Increase order size and customer transactions, and use pricing tools to improve margin percentage.
• Add new customers and identify opportunities to convert purchases from competitors.
• Manage existing accounts through regular communication using the Customer Database.
• Make outbound calls and meet a daily minimum call target to present leads.
• Promote positive relationships within ADI to encourage team sales and exceptional customer service.
• Educate customers about new products and product lines, keeping up with industry developments.
• Maintain and update customer interactions in the tracking system.
• Apply product and service knowledge to sell to customers and explain features and advantages in non-technical terms.
• Stay informed about new offerings and technology trends through industry news and other sources.
• Use ADI resources, services, and programs to educate customers.
• Provide an exceptional shopping experience in-store, by phone, and online.
• Support other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Commuter benefit.
• Pet insurance.
• 401(k) participation from Day 1.
• Two weeks of accrued vacation in years 1 and 2, increasing to three weeks starting in year 3.
• 12 paid holidays each year.
• Four weeks of parental leave without using vacation time.
• Team member discounts on company products and other retail and service providers.
• Opportunity to progress within a global business.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed