Inside Sales Associate II

Resideo•Tulsa, OK

About The Position

ADI Global Distribution is hiring an Inside Sales Associate to increase market share, uncover new opportunities, and provide solutions to customer needs that foster long-term customer partnerships. The role focuses on growing assigned accounts profitably, developing new customers, and delivering exceptional service in-store, by phone, and online. The associate uses product knowledge and ADI resources to educate customers and promote the company’s products, services, and programs.

Requirements

  • At least 1 year of sales experience.
  • Excellent verbal and written communication skills.
  • Basic computer literacy, including the ability to operate Microsoft Office.
  • Desire to work in a sales role and be accountable for sales revenue.

Nice To Haves

  • Prior experience in retail, hospitality, or customer service, with negotiation ability and an understanding of marketing skills.
  • Knowledge of customer relationship management tools.
  • Ability to thrive in a fast-paced, results-driven environment by meeting and exceeding goals and targets.
  • Prior distribution experience.
  • Excellent negotiation skills.
  • Ability to work as part of a team and autonomously.
  • Highly competitive sales skills and a desire to contribute to a winning team or organization.

Responsibilities

  • Meet performance targets by growing revenue and increasing margins for assigned accounts.
  • Increase order size and customer transactions, and use pricing tools to improve margin percentage.
  • Expand the customer base by adding new customers.
  • Identify opportunities and convert purchases from competitors.
  • Manage existing accounts through consistent communication using the customer database.
  • Make outbound calls and meet daily call targets to present leads.
  • Promote positive relationships within ADI to encourage team sales and exceptional customer service.
  • Educate customers about new products and product lines, staying informed about industry developments.
  • Maintain and update customer interactions in the tracking system.
  • Apply product and service knowledge to sell to customers.
  • Explain product features and advantages in non-technical terms.
  • Stay up to date on new offerings and technology trends through industry news and other sources.
  • Leverage ADI resources, services, and programs to educate customers and promote ADI.
  • Provide an exceptional shopping experience in-store, by phone, and online.
  • Provide support for other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Commuter benefit
  • Pet insurance
  • 401(k) participation from Day 1
  • Two weeks of accrued vacation in years 1 and 2, and three weeks starting in year 3
  • 12 paid holidays each year
  • Four weeks of parental leave without using vacation time
  • Team Member discounts on company products and other retail/service providers
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