Inside Sales Associate II

Resideo•Beltsville, MD

11d

About The Position

ADI Global Distribution, part of Resideo Inc., is hiring an Inside Sales Associate to increase market share, identify new opportunities, and provide solutions that meet customer needs and build long-term partnerships. The role focuses on growing assigned accounts profitably, acquiring new customers, developing customer relationships, demonstrating product knowledge, and promoting ADI’s resources, services, and programs. The associate provides customers with a strong shopping experience in-store, by phone, and online, while contributing to team sales and customer service.

Requirements

At least 1 year of sales experience.
Excellent verbal and written communication skills.
Basic computer literacy, including the ability to operate Microsoft Office.
Desire to work in a sales role and be accountable for sales revenue.

Nice To Haves

Prior experience in retail, hospitality, or customer service, with the ability to negotiate and an understanding of marketing skills.
Knowledge of customer relationship management tools.
Ability to thrive in a fast-paced, results-driven environment and meet or exceed goals and targets.
Prior distribution experience.
Excellent negotiation skills.
Ability to work both as part of a team and autonomously.
Highly competitive sales skills and a desire to contribute to a winning team or organization.

Responsibilities

Meet performance targets by growing revenue and increasing margins in assigned accounts.
Increase order size and customer transactions, and use pricing tools to improve margin percentage.
Add new customers, identify opportunities, and convert purchases from competitors.
Manage existing accounts through regular communication using the customer database.
Make outbound calls daily to present leads and meet call targets.
Build positive relationships within ADI to encourage team sales and exceptional customer service.
Educate customers about new products and product lines, keeping up with industry developments.
Maintain and update customer interactions in the tracking system.
Apply product and service knowledge when selling to customers.
Explain product features and advantages in non-technical terms.
Stay informed about new offerings and technology trends through industry news and other sources.
Use ADI resources, services, and programs to educate customers and promote ADI.
Provide an exceptional shopping experience in-store, by phone, and online.
Provide support for other duties as assigned.

Benefits

Medical, dental, and vision benefits.
Commuter benefit.
Pet insurance.
401(k) participation from Day 1.
Two weeks of accrued vacation time in years 1 and 2, and three weeks starting in year 3.
12 paid holidays each year.
Four weeks of parental leave without using vacation time.
Team Member discounts on company products and other retail or service providers.
Monday-to-Friday working hours with no weekends.
Opportunity to progress within a global business.