Inside Sales Associate II

ADI Global • Norwalk, CT

9h • $19 - $33

About The Position

ADI Global Distribution is hiring an Inside Sales Associate to increase market share, identify new opportunities, and provide solutions that meet customer needs and build long-term partnerships. The role focuses on growing assigned accounts profitably, acquiring new customers, building strong customer relationships, and demonstrating product knowledge. Associates provide service in-store, by phone, and online, while promoting ADI’s resources, services, and programs. The position offers Monday-to-Friday working hours with no weekends and opportunities to progress within a global business.

Requirements

• At least 1 year of sales experience.
• Excellent verbal and written communication skills.
• Basic computer literacy, including knowledge of Microsoft Office.
• Desire to work in sales and be accountable for sales revenue.

Nice To Haves

• Prior experience in retail, hospitality, or customer service, with the ability to negotiate and an understanding of marketing skills.
• Knowledge of Customer Relationship Management tools.
• Ability to thrive in a fast-paced, results-driven environment and meet or exceed goals and targets.
• Prior distribution experience.
• Excellent negotiation skills.
• Ability to work as part of a team and autonomously.
• Highly competitive sales skills and desire to contribute to a winning team or organization.

Responsibilities

• Grow revenue and increase margins in assigned accounts to meet performance targets.
• Increase order size and customer transactions, and use pricing tools to improve margin percentage.
• Add new customers and increase the customer base.
• Identify opportunities to convert customers’ purchases from competitors.
• Manage existing accounts through regular communication using the Customer Database.
• Make outbound calls and meet the daily minimum call target to present leads.
• Promote positive relationships within ADI to encourage team sales and exceptional customer service.
• Educate customers about new products and product lines, staying current on industry developments.
• Maintain and update customer interactions in the tracking system.
• Apply product and service knowledge to sell to customers.
• Explain product features and advantages in non-technical terms.
• Stay informed about new offerings and technology trends through industry news and other sources.
• Use ADI resources, services, and programs to educate customers.
• Provide an exceptional shopping experience in-store, by phone, and online.
• Provide support for other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Commuter benefit.
• Pet insurance.
• 401(k) participation from Day 1.
• Two weeks of accrued vacation in years 1 and 2, increasing to three weeks starting in year 3.
• 12 paid holidays each year.
• Four weeks of parental leave without using vacation time.
• Team Member discounts on company products and other retail and service providers.
• Opportunity to progress within a global business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed