Inside Sales Associate II
Resideo•Santa Clara, CA
•$21 - $35
About The Position
ADI Global Distribution is hiring an Inside Sales Associate to increase market share, uncover new opportunities, and provide solutions to customer needs that lead to long-term customer partnerships. The role focuses on growing assigned accounts and revenue, building customer relationships, demonstrating product knowledge, and promoting ADI’s resources and services. The associate provides service in-store, by phone, and online, and works toward sales performance targets in a fast-paced, results-driven environment.
Requirements
- At least 1 year of sales experience.
- Excellent verbal and written communication skills.
- Basic computer literacy, including the ability to operate Microsoft Office.
- Desire to work in a sales role and be accountable for sales revenue.
Nice To Haves
- Prior experience in retail, hospitality, or customer service, with negotiation ability and an understanding of marketing skills.
- Knowledge of Customer Relationship Management tools.
- Ability to thrive in a fast-paced, results-driven environment and meet or exceed goals and targets.
- Prior distribution experience.
- Excellent negotiation skills.
- Ability to work both as part of a team and autonomously.
- Competitive sales skills and a desire to contribute to a winning team or organization.
Responsibilities
- Grow revenue and improve margins for assigned customer accounts by meeting performance targets.
- Increase order size and customer transactions, and use pricing tools to improve margin percentage.
- Add new customers, identify opportunities, and convert purchases from competitors.
- Manage existing accounts through regular communication using the Customer Database.
- Make outbound calls and reach the daily call minimum to present leads.
- Build positive relationships within ADI to encourage team sales and exceptional customer service.
- Educate customers about new products and product lines by keeping up with industry developments.
- Maintain and update customer interactions in the tracking system.
- Apply product and service knowledge in sales conversations and explain features and advantages in non-technical terms.
- Stay current on new offerings and technology trends through industry news and other sources.
- Use ADI resources, services, and programs to educate customers.
- Provide an exceptional shopping experience in-store, by phone, and online.
- Provide support for other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Commuter benefit
- Pet insurance
- 401(k) participation from Day 1
- Two weeks of accrued vacation in years 1 and 2, and three weeks starting in year 3
- 12 paid holidays each year
- Four weeks of parental leave without using vacation time
- Team member discounts on company products and other retail and service providers
- Opportunity to progress within a global business
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
