Inside Sales Associate II

ADI Global • Virginia Beach, VA

17h • $16 - $27

About The Position

ADI Global Distribution is hiring an Inside Sales Associate to increase market share, uncover new opportunities, and provide solutions to customer needs that support long-term customer partnerships. The role focuses on growing assigned accounts profitably, developing customer relationships, demonstrating product knowledge, and promoting ADI’s resources, services, and programs. The associate provides customer support in-store, by phone, and online, and may perform other duties as assigned.

Requirements

• At least 1 year of sales experience.
• Excellent verbal and written communication skills.
• Computer literacy, including basic knowledge of Microsoft Office.
• Desire to work in a sales role and be accountable for sales revenue.

Nice To Haves

• Prior experience in retail, hospitality, or customer service, with negotiation ability and an understanding of marketing skills.
• Knowledge of customer relationship management tools.
• Ability to thrive in a fast-paced, results-driven environment by meeting and exceeding goals and targets.
• Prior distribution experience.
• Excellent negotiation skills.
• Ability to work as part of a team and autonomously.
• Highly competitive sales skills and a desire to contribute to a winning team or organization.

Responsibilities

• Meet performance targets by growing revenue and increasing margins for assigned accounts.
• Increase order size and customer transactions, and use pricing tools to improve margin percentage.
• Add new customers to increase the customer base.
• Identify opportunities to convert customer purchases from competitors.
• Manage existing accounts through regular communication using the Customer Database.
• Make outbound calls and meet a daily minimum call target to present leads.
• Promote positive relationships within ADI to encourage team sales and exceptional customer service.
• Educate customers about new products and product lines, keeping up with industry developments.
• Maintain and update customer interactions in the tracking system.
• Apply product and service knowledge to sell to customers.
• Explain product features and advantages to customers in non-technical terms.
• Stay informed about new offerings and technology trends through industry news and other sources.
• Use ADI resources, services, and programs to educate customers.
• Provide an exceptional shopping experience in-store, by phone, and online.
• Provide support for other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Commuter benefit.
• Pet insurance.
• 401(k) participation from Day 1.
• Accrued vacation: 2 weeks in years 1 and 2, increasing to 3 weeks starting in year 3.
• 12 paid holidays each year.
• Four weeks of parental leave without using vacation time.
• Team member discounts on company products and other retail and service providers.
• Opportunity to progress within a global business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed