Inside Sales Associate II

ADI Global • Warwick, RI

18h • $18 - $30

About The Position

ADI Global Distribution is hiring an Inside Sales Associate to increase market share, uncover new opportunities, and provide solutions to customers’ needs that build long-term customer partnerships. The role focuses on growing assigned accounts profitably, developing customer relationships, demonstrating product knowledge, and promoting ADI’s resources, services, and programs. The associate provides a positive shopping experience in-store, by phone, and online, and works to meet sales revenue targets as part of a team.

Requirements

• At least 1 year of sales experience.
• Excellent verbal and written communication skills.
• Basic computer literacy, including the ability to operate Microsoft Office.
• Desire to work in a sales role and be accountable for sales revenue.

Nice To Haves

• Prior experience in retail, hospitality, or customer service, with negotiation ability and an understanding of marketing skills.
• Knowledge of customer relationship management tools.
• Ability to thrive in a fast-paced, results-driven environment and meet or exceed goals and targets.
• Prior distribution experience.
• Excellent negotiation skills.
• Ability to work both as part of a team and autonomously.
• Competitive sales skills and a desire to contribute to a winning team or organization.

Responsibilities

• Meet performance targets by growing revenue and increasing margins for assigned accounts.
• Increase order size and customer transactions, and use pricing tools to improve margin percentage.
• Expand the customer base by adding new customers.
• Identify opportunities to convert customers’ purchases from competitors.
• Manage existing accounts through regular communication using the customer database.
• Make outbound calls and meet the daily minimum call target to present leads.
• Build positive relationships within ADI to encourage team sales and exceptional customer service.
• Educate customers about new products and product lines, keeping informed about industry developments.
• Maintain and update customer interactions in the tracking system.
• Apply product and service knowledge to sell to customers.
• Explain product features and advantages in non-technical terms.
• Stay current on new offerings and technology trends through industry news and other sources.
• Use ADI resources, services, and programs to educate customers.
• Provide an exceptional shopping experience in-store, by phone, and online.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Commuter benefit
• Pet insurance
• 401(k) participation from Day 1
• Two weeks of accrued vacation in years 1 and 2, increasing to three weeks starting in year 3
• 12 paid holidays each year
• Four weeks of parental leave without using vacation time
• Team member discounts on company products and other retail and service providers
• Opportunity to progress within a global business

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed