Inside Sales Associate II

Resideo

23h

About The Position

ADI Global Distribution is hiring an Inside Sales Associate to increase market share, uncover new opportunities, and provide solutions to customer needs that support long-term customer partnerships. The role focuses on growing assigned customer accounts profitably, acquiring new customers, developing customer relationships, demonstrating product knowledge, and promoting ADI’s resources, services, and programs. The associate provides a positive shopping experience in-store, by phone, and online, and may support other duties as assigned.

Requirements

At least 1 year of sales experience.
Excellent verbal and written communication skills.
Basic computer literacy, including the ability to operate Microsoft Office.
Desire to work in a sales role and be accountable for sales revenue.

Nice To Haves

Prior experience in retail, hospitality, or customer service, with negotiation ability and an understanding of marketing skills.
Knowledge of customer relationship management tools.
Ability to thrive in a fast-paced, results-driven environment and meet or exceed goals and targets.
Prior distribution experience.
Excellent negotiation skills.
Ability to work both as part of a team and autonomously.
Highly competitive sales skills and a desire to contribute to a winning team or organization.

Responsibilities

Meet performance targets by growing revenue and increasing margins for assigned accounts.
Increase order size and customer transactions, and use pricing tools to improve margin percentage.
Add new customers, identify opportunities, and convert customer purchases from competitors.
Manage existing accounts through regular communication using the customer database.
Make outbound calls and reach the required daily call minimum to present leads.
Build positive relationships within ADI to encourage team sales and exceptional customer service.
Educate customers about new products and product lines and keep current on industry developments.
Maintain and update customer interactions in the tracking system.
Apply product and service knowledge when selling to customers.
Explain product features and advantages in non-technical terms.
Stay current on new offerings and technology trends through industry news and other sources.
Promote ADI resources, services, and programs to educate customers and create brand value.
Provide an exceptional shopping experience in-store, by phone, and online.
Support other duties as assigned.

Benefits

Medical, dental, and vision benefits.
Commuter benefit.
Pet insurance.
401(k) participation from Day 1.
Two weeks of accrued vacation in years 1 and 2, increasing to three weeks starting in year 3.
12 paid holidays each year.
Four weeks of parental leave without using vacation time.
Team Member discounts on company products and other retail or service providers.
Monday-to-Friday working hours with no weekends.
Opportunity to progress within a global business.