Inside Sales Associate II

Resideo • Pompano Beach, FL

6h • $16 - $27

About The Position

ADI Global Distribution is hiring an Inside Sales Associate to increase market share, uncover new opportunities, and provide solutions to customer needs that build long-term customer partnerships. The role focuses on growing assigned accounts profitably, acquiring new customers, developing customer relationships, and promoting ADI’s products, services, and programs. The associate provides customer support in-store, by phone, and online, while maintaining product knowledge and customer interaction records.

Requirements

• At least 1 year of sales experience.
• Excellent verbal and written communication skills.
• Basic computer literacy, including the ability to operate Microsoft Office.
• Desire to work in a sales role and be accountable for sales revenue.

Nice To Haves

• Prior experience in retail, hospitality, or customer service, with negotiation ability and an understanding of marketing skills.
• Knowledge of customer relationship management tools.
• Ability to thrive in a fast-paced, results-driven environment by meeting and exceeding goals and targets.
• Prior distribution experience.
• Excellent negotiation skills.
• Ability to work as part of a team and autonomously.
• Highly competitive sales skills and a desire to contribute to a winning team or organization.

Responsibilities

• Meet performance targets by growing revenue and increasing margins for assigned accounts.
• Increase order size and customer transactions, and use pricing tools to improve margin percentage.
• Add new customers and expand the customer base.
• Identify opportunities to convert customer purchases from competitors.
• Manage existing accounts through regular communication using the Customer Database.
• Make outbound calls and meet daily call targets to present leads.
• Promote positive relationships within ADI to encourage team sales and exceptional customer service.
• Educate customers about new products and product lines and stay informed about industry developments.
• Maintain and update customer interactions in the tracking system.
• Apply product and service knowledge to sell to customers and explain features and advantages in non-technical terms.
• Stay current on new offerings and technology trends through industry news and other sources.
• Use ADI resources, services, and programs to educate customers.
• Provide an exceptional shopping experience in-store, by phone, and online.
• Provide support for other duties as assigned.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Commuter benefit.
• Pet insurance.
• 401(k) participation from Day 1.
• Two weeks of accrued vacation in years 1 and 2, and three weeks starting in year 3.
• 12 paid holidays each year.
• Four weeks of parental leave without using vacation time.
• Team member discounts on company products and other retail/service providers.
• Monday-to-Friday working hours with no weekends.
• Opportunity to progress within a global business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed