Inside Sales Associate II

Resideo • Virginia Beach, VA

18h • Onsite

About The Position

ADI Global Distribution is hiring an Inside Sales Associate to increase market share, uncover new opportunities, and provide solutions that meet customer needs and build long-term customer partnerships. The role focuses on growing assigned customer accounts profitably, acquiring new customers, building customer relationships, demonstrating product knowledge, and promoting ADI’s resources, services, and programs. The associate provides service in-store, by phone, and online, and supports other duties as assigned.

Requirements

• At least 1 year of sales experience.
• Excellent verbal and written communication skills.
• Basic computer literacy, including the ability to operate Microsoft Office.
• Desire to work in a sales role and be accountable for sales revenue.

Nice To Haves

• Prior experience in retail, hospitality, or customer service, with negotiation ability and an understanding of marketing skills.
• Knowledge of customer relationship management tools.
• Ability to thrive in a fast-paced, results-driven environment by meeting and exceeding goals and targets.
• Prior distribution experience.
• Excellent negotiation skills.
• Ability to work both as part of a team and autonomously.
• Highly competitive sales skills and a desire to contribute to a winning team or organization.

Responsibilities

• Meet performance targets by growing revenue and increasing margins in assigned accounts.
• Increase order size and customer transactions, and use pricing tools to improve margin percentage.
• Grow the customer base by adding new customers and converting purchases from competitors.
• Manage existing accounts through consistent communication using the customer database.
• Make outbound calls and meet daily call targets to present leads.
• Build positive relationships within ADI to support team sales and exceptional customer service.
• Educate customers about new products and product lines, keeping up with industry developments.
• Maintain and update customer interactions in the tracking system.
• Apply product and service knowledge when selling to customers.
• Explain product features and advantages in non-technical terms.
• Stay current on new offerings and technology trends through industry news and other sources.
• Promote ADI and its brand value by using company resources, services, and programs to educate customers.
• Provide an exceptional shopping experience in-store, by phone, and online.
• Support other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Commuter benefit.
• Pet insurance.
• 401(k) participation from Day 1.
• Two weeks of accrued vacation in years 1 and 2, and three weeks starting in year 3.
• 12 paid holidays each year.
• Four weeks of parental leave without using vacation time.
• Team member discounts on company products and other retail and service providers.
• Opportunity to progress within a global business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed