Inside Sales Account Representative - San Antonio, TX

Grainger Businesses•San Antonio, TX
•$23 - $26•Hybrid

About The Position

The Inside Sales Account Representative is the primary liaison between Grainger and customers throughout the United States and reports to an Inside Sales Manager. In a team-oriented sales-center environment, the representative builds and develops customer relationships, identifies customer needs and purchasing drivers, recommends solutions, and adds value to generate profitable sales growth and increase share of wallet. The account portfolio is expected to meet or exceed sales goals within an assigned Customer Service Group. The role grows revenue on a book of business through strategic sales opportunities, Grainger’s selling skills, services, product range, and technology tools. Sales teams collaborate through best-practice sharing, sales contests, team huddles, and regular coaching. Training is four weeks, Monday through Friday, 7:00 a.m.–4:00 p.m., on-site. After training, employees can select a preferred 7:00 a.m., 7:30 a.m., or 8:00 a.m. start time. The hybrid schedule is Monday and Friday from home and Tuesday through Thursday in the office; employees may instead choose to work in the office five days a week. The position start date is January 4, 2027.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of sales and business or similar work experience.
  • Negotiation skills and the ability to create solution-based outcomes.
  • Growth mindset focused on continuous improvement, learning, and long-term success.
  • Proven ability to build trust and credibility with customers at all levels.
  • Results-oriented approach focused on solving problems and delivering value.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Build and manage relationships with new and existing customer contacts across multiple departments to understand needs and identify sales opportunities.
  • Plan, prospect, and qualify sales leads through outbound calling, email campaigns, and other opportunity-generating sales techniques.
  • Meet or exceed sales targets by delivering value-based insights, demonstrating Grainger’s value proposition, and negotiating for business through phone and email outreach.
  • Provide timely and accurate information in response to customer needs.
  • Allocate time and resources effectively to maximize productivity and return on investment.
  • Collaborate with internal resources and supplier partners to provide a seamless customer experience and make it easy for customers to do business with Grainger.

Benefits

  • Medical, dental, vision, and life insurance coverage beginning on the first day of employment.
  • Access to up to 50% of earned paycheck based on hours worked before payday.
  • 18 paid time off days annually for full-time employees, prorated based on employment start date.
  • Six company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, with no employee contribution required.
  • Employee discounts.
  • Parental leave.
  • Safety shoes provided where applicable.
  • Targeted annual commission of $18,000 with uncapped earning potential.
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