Hydraulic Specialty - Inside Part Sales

Blaine Bros Maintenance•Fridley, MN

1d•Onsite

About The Position

We are a Minnesota-based, family-owned business with a location in Fridley, MN, seeking an Inside Parts Sales Specialist to build a career with us. This role involves greeting walk-in customers professionally, providing excellent customer service, taking sales orders via phone or in person, supporting outside sales and other departments with parts needs, and demonstrating a willingness to assist wherever necessary. The schedule is Monday through Friday, approximately 7 am to 5 pm, with 40-60 hours per week, including overtime. We are a "work hard, play hard" company that takes pride in our work and has been recognized as a "Star Tribune’s Top Workplaces" for six consecutive years. We are part of the Blaine Brothers family of companies, founded in 1968, and operate with big company expertise and small company attention to detail, treating clients with honesty and respect. Our vision is to be respected for our strong family values, and our mission is to offer partners a helping hand in realizing their full potential by delivering value in parts, service, and sales.

Requirements

Thorough knowledge of breadth of vendors, prices, procedures, and policies
Fluid power experience
Excellent interpersonal communication
Continually striving to provide exceptional customer service
Mathematical aptitude
Basic Computer skills
Ability to develop industry contacts and relationships
Ability to understand customer’s stated and unstated needs
Attention to detail and follow through
Integrity, honesty and respect
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management - Managing one's own time and the time of others.
Teamwork – Ability to work in cooperation with and support of others toward a common goal.
Active follow through – Understanding the implications of information and how it should be applied throughout the process (taking it to the end).
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Written Expression - The ability to communicate information and ideas in writing so others will understand.
Near Vision - The ability to see details at close range (within a few feet of the observer).
Speech Clarity - The ability to speak clearly so others can understand you.

Nice To Haves

Previous selling experience a plus

Responsibilities

Greets walk-in and phone customers in a friendly professional manner providing customer service.
Answer customer’s questions and make suggestions regarding additional or alternative products.
Build Custom Hydraulic Hoses as needed for walk-in customers and technicians.
Performs duties required to complete orders.
Keeps timely and accurate records of product movement and status of customer orders.
Plays an active role in inventory management and cycle counting.
Maintains inventory and customer display area (re-tape, organize and clean, as needed).
Provide assistance to Outside Sales, as needed.
Performs other duties as assigned.