Hydraulic Specialty - Inside Part Sales

Hydraulic Specialty Inc•Fridley, MN

19h•Onsite

About The Position

We are a Minnesota-based, family-owned business with a location in Fridley, MN, seeking an Inside Parts Sales Specialist to join our team. This role involves greeting walk-in customers professionally, providing excellent customer service, taking sales orders via phone or in person, supporting other departments with parts needs, and demonstrating a willingness to assist wherever necessary. We are looking for individuals who want to build a career in a supportive environment.

Requirements

Thorough knowledge of breadth of vendors, prices, procedures, and policies.
Fluid power experience.
Excellent interpersonal communication.
Continually striving to provide exceptional customer service.
Mathematical aptitude.
Basic Computer skills.
Ability to develop industry contacts and relationships.
Ability to understand customer’s stated and unstated needs.
Attention to detail and follow through.
Integrity, honesty and respect.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management - Managing one's own time and the time of others.
Teamwork – Ability to work in cooperation with and support of others toward a common goal.
Active follow through – Understanding the implications of information and how it should be applied throughout the process (taking it to the end).
Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Comprehension - The ability to read and understand information and ideas presented in writing.
Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
Written Expression - The ability to communicate information and ideas in writing so others will understand.
Near Vision - The ability to see details at close range (within a few feet of the observer).
Speech Clarity - The ability to speak clearly so others can understand you.

Nice To Haves

Previous selling experience a plus.

Responsibilities

Greets walk-in and phone customers in a friendly professional manner providing customer service.
Answer customer’s questions and make suggestions regarding additional or alternative products.
Build Custom Hydraulic Hoses as needed for walk-in customers and technicians.
Performs duties required to complete orders.
Keeps timely and accurate records of product movement and status of customer orders.
Plays an active role in inventory management and cycle counting.
Maintains inventory and customer display area (re-tape, organize and clean, as needed).
Provide assistance to Outside Sales, as needed.
Performs other duties as assigned.