Counter/Inside Sales (Indy Equipment and Supply)

DiGeronimo Companies•North Royalton, OH

21d•Onsite

About The Position

Indy Equipment & Supply is hiring a customer-service-focused Inside/Counter Sales employee at its Independence, Ohio location. The company supplies construction contractors with equipment, rentals, service, and aggregates. The role serves customers in the store and by phone, processes sales and order requests, maintains the sales area, and develops product knowledge to provide reliable customer assistance.

Requirements

High school diploma or GED, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
Ability to learn computer software and enter orders into a sales order database.
Ability to speak effectively before groups of customers or organization employees.
Ability to calculate figures and amounts including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to lift up to 90 pounds.
Proficiency in MS Word, Outlook, and Excel.
Good verbal communication skills.
Accuracy and attention to detail.
Knowledge of construction goods, equipment, and products.

Responsibilities

Answer sales calls and greet and assist in-store customers by taking orders and answering questions courteously and promptly.
Process and monitor will calls, special orders, backorders, fabrication orders, truck orders, drop shipments, and quotes.
Keep the store and sales area safe and orderly by straightening, organizing, and securing displayed materials; face shelves; restock the showroom; and clean and organize as needed.
Maintain product knowledge by reading about company products and attending assigned product knowledge meetings.
Provide customers with reliable information about product specifications, suitability, pricing, and availability.
Perform other duties as assigned.