INSERT OPERATOR | MON-WED

PCI Group Inc•Pineville, NC

1h•$0 - $17

About The Position

The Inserting Operator produces inserted materials according to Standard Work Processes, meeting quality expectations and output and efficiency goals. The operator prepares, operates, maintains, and troubleshoots inserting equipment; follows quality-control procedures; completes required logs, paperwork, checklists, and computer functions; and works with the Assistant Operator to process finished materials appropriately. The role requires understanding machine capabilities and evaluating production stages to maintain workflow efficiency and a predictable process. The operator performs preventive maintenance, sets up jobs correctly, carries out routine inserting procedures, inspects work for quality and procedural compliance, identifies errors early, and makes adjustments according to established procedures to minimize downtime and rework. The operator coordinates with the Pressroom, Mail Dispatch, Warehouse, Shipping, and Technicians; supports safety and OSHA standards; maintains a clean work area and 5S standards; and contributes to continuous improvement. Additional duties may be assigned by the Lead, Manager, or Senior Management. The position must comply with current and future security and compliance requirements. The role requires a high school diploma or GED. Vocational or technical school credentials are preferred. Candidates should be able to read and write in English and have basic computer skills, workflow understanding, and the ability to comprehend job tickets. Desired experience includes work in a mail facility and knowledge of high-volume, high-speed inserting machines. Familiarity with machine operation, minor setup adjustments, and safety protocols is a plus. The work involves frequent hearing and talking, standing and moving for long hours, and potentially lifting up to 30 pounds. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Requirements

High school diploma or GED.
Ability to read and write in English.
Basic computer skills, understanding of workflows, and comprehension of job tickets.
Strong attention to detail, a positive attitude, and ability to work collaboratively in a team environment.
Ability to stand and move for long hours.
May be required to lift up to 30 pounds.
Frequent hearing and talking are required.

Nice To Haves

Vocational or technical school diploma or certificate.
Previous experience in a mail facility.
Working knowledge of high-volume, high-speed inserting machines such as Pitney Bowes or Bell and Howell.
Familiarity with inserting machine operation, minor setup adjustments, and safety protocols.

Responsibilities

Follow Standard Work procedures.
Prepare, operate, maintain, and troubleshoot the inserting process as needed.
Follow quality-control procedures and complete logs, paperwork, checklists, and computer functions, including MRDF and DCS, according to standard processes.
Work with the Assistant Operator to ensure finished materials are processed appropriately.
Understand machine capabilities to achieve optimum print quality.
Evaluate production processes at each stage to maintain workflow efficiency.
Perform preventive maintenance routines and ensure jobs are set up properly.
Carry out routine inserting procedures and inspect work for adherence to procedures and quality expectations.
Recognize necessary routine adjustments and identify errors early to minimize production rework.
Make adjustments accurately and efficiently according to procedures, minimizing unexpected downtime and maintenance calls.
Coordinate with other departments, including Pressroom, Mail Dispatch, Warehouse, Shipping, and Technicians.
Ensure associates maintain safety and OSHA standards.
Maintain area cleanliness and 5S standards while driving continuous improvement.
Complete other tasks as assigned by the Lead, Manager, or Senior Management.
Comply with current and future security and compliance requirements.