Print & Insert Operator II

FIS•US MA CAT 10, MA

About The Position

At FIS, the Print & Insert Operator II joins a close-knit team responsible for high-speed, high-volume production. The operator runs continuous printing and inserting equipment to produce accurate, high-quality client materials while meeting production deadlines. The role also involves maintaining equipment, resolving routine production issues, and supporting less-experienced operators. Success requires attention to detail, dependable equipment operation, and effective teamwork in a fast-paced production environment. The schedule is Monday through Friday, 3:00 p.m. to 11:30 p.m. EST, with work required one weekend per month, on the last weekend.

Requirements

Demonstrated ability to operate basic office or production equipment and learn job-specific applications.
Strong attention to detail and ability to consistently produce accurate, quality work.
Clear, tactful, and constructive verbal and written communication skills.
Data entry skills and ability to maintain accurate production records and logs.
Ability to troubleshoot routine equipment issues, clear jams, and perform basic machine adjustments.
Ability to follow detailed operating procedures, client instructions, and quality control requirements.
Ability to stand, walk, and bend while lifting up to 40 pounds.

Nice To Haves

Three to five years of production or manufacturing experience.
Experience operating high-speed printing, inserting, or comparable production equipment.
Mechanical or electronic aptitude and ability to troubleshoot and repair equipment.
Experience with continuous-feed printing equipment, including roll-to-roll production environments.

Responsibilities

Operate high-speed printing and inserting equipment to process checks, cards, inserts, and other client materials.
Set up equipment, load materials, clear jams, and resolve routine equipment malfunctions.
Meet productivity and quality standards and established production deadlines.
Follow client-specific setup instructions and operating procedures to ensure accurate output.
Complete operator reports and maintain accurate production, productivity, check, insert, and postage logs.
Perform routine equipment maintenance and adjustments to support reliable system performance.
Keep work areas clean and organized and replenish production supplies as needed.
Track supplies and inventory while following established quality control procedures.
Partner with Quality Assurance, Presort Production, and other teams to resolve production issues.
Train and assist less-experienced operators and provide lead coverage when needed.