Inpatient Operations Project Manager
About The Position
The Inpatient Operations Project Manager supports inpatient areas by managing transformation projects to improve care delivery and the consumer experience across the enterprise. The role works collaboratively with and leads multidisciplinary teams on assigned projects. Work may include developing and implementing front-end process standardization and training, identifying opportunities, and measuring, monitoring, and improving performance. The position supports performance excellence initiatives through data analysis, process facilitation, and analytical support for inpatient areas. It develops programs to address patient and provider needs, improve care quality, and ensure appropriate use of healthcare resources. The role tracks project progress and risks for senior management, monitors timelines and resource needs, coordinates patient safety and environment-of-care issues with health system resources, and contributes to planning, onboarding, competency, and training efforts. It also stays current on process innovation and project management trends in healthcare and related industries.
Requirements
- Bachelor's degree in Nursing, or a master's degree in Business Administration, Health Care Management, or Healthcare Administration (MHA), or an equivalent combination of education and relevant experience.
- Demonstrated proficiency in data management and analysis.
- Superior communication, organization, and presentation skills.
- Advanced computer skills, including experience using electronic health records and analytical tools.
- Ability to work with multidisciplinary teams, including frontline operations, physicians, management, technical staff, and financial staff.
- Exceptional skills in collaborative software such as SharePoint.
- Ability to perform the professional, clinical, or technical competencies of the assigned unit or department.
Nice To Haves
- Five or more years of experience in project management, healthcare administration, or consulting.
Responsibilities
- Lead performance excellence initiatives, including data analysis for performance improvement and lean activities.
- Research effective models for patient management and inpatient operations, and design programs that address patient and provider needs, improve care quality, and support appropriate use of healthcare resources.
- Provide process facilitation and rigorous analytical support to inpatient areas.
- Create active project tracking tools and summaries, and report project progress and risks to senior management.
- Provide best-practice examples from other healthcare organizations or industries.
- Coordinate patient safety and environment-of-care issues with health system resources.
- Ensure infrastructure and resources are available to perform effectively and efficiently.
- Monitor project timelines and ensure resources are appropriately available and applied to achieve performance goals on time.
- Keep abreast of trends and developments in process innovation and project management in healthcare and related industries.
- Participate in multidisciplinary groups as part of planning efforts.
- Assist in developing standardized onboarding plans, competency pathways, and training and development.
- Perform other duties as needed to fulfill the function of the position and meet assigned unit or department requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
