Manager - Inpatient Operations
About The Position
The Manager of Inpatient Operations supports the overall performance of the Inpatient organization by contributing to financial and operational initiatives. The role partners with operational and clinical leaders and other business owners to develop and manage cross-functional initiatives that improve performance. It is a high-visibility position with exposure to clinical and operational hospital executives. Potential initiatives include improving observation length of stay, optimizing the transfer center, and improving hospital throughput. The Manager collaborates with clinical and non-clinical stakeholders to design, launch, and manage the performance of initiatives that maximize efficiency and improve operations, with direction and support from the Senior Director.
Requirements
- Bachelor’s degree required.
- 3–5 years of related experience in healthcare and/or management consulting; experience in operations or developing and implementing strategic initiatives in a healthcare setting is preferable.
- Confidence and adaptability in addressing complex and unstructured problems.
- Positive attitude and willingness to take ownership of all aspects of a project.
- Excellent communication skills, including the ability to distill complicated issues into clear recommendations for administrative and clinical teams.
- Advanced quantitative and critical reasoning skills to structure and conduct analyses.
- Strong interpersonal skills to navigate competing stakeholder interests.
- Ability to work independently and with matrixed teams.
- Ability to manage and prioritize multiple projects to meet deadlines.
Nice To Haves
- Advanced degree preferred.
- Experience in healthcare operations or developing and implementing strategic initiatives in a healthcare setting.
Responsibilities
- Define, develop, and implement short- and long-term strategies and plans to meet organizational objectives, with direction and support from the Senior Director.
- Analyze current operations to identify improvement opportunities, and develop project plans and teams to implement improvements.
- Lead cross-functional initiatives to meet key inpatient hospital goals and objectives, such as inpatient transfers and length of stay.
- Collaborate with stakeholders across the organization to accomplish hospital goals and objectives.
- Develop and maintain effective communication and relationships within service departments.
- Work with stakeholders across the organization to develop and implement programmatic initiatives.
- Recommend and implement process changes to improve cost effectiveness and ensure efficient use of hospital resources.
- Coordinate and implement monthly monitoring reports to measure performance against goals and benchmarks.
- Compile and maintain metrics and reports on progress.
- Design, launch, and performance-manage key initiatives with clinical and non-clinical stakeholders to maximize efficiency and improve operations.
Benefits
- Medical, dental, vision, and pharmacy benefits
- Discretionary annual bonuses and merit increases
- Flexible Spending Accounts
- 403(b) savings matches
- Paid time off
- Career advancement opportunities
- Resources to support employee and family well-being
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What This Job Offers
Job Type
Full-time
Career Level
Manager
