Inpatient Collections Specialist

TEKsystems • San Antonio, TX

11d • $26 - $26 • Remote

About The Position

This role is primarily responsible for collections related to inpatient Workers Compensation claims. Prior collections experience is required; experience with billing and collections for Workers Compensation claims is preferred but not required. The position handles accounts receivable and mail follow-up on amounts due from payors and third parties, in a timely manner and in accordance with CBO policies for assigned facilities. It also supports all facilities when assistance is requested, responds promptly to requests, and performs other related duties as assigned or requested. This is a non-exempt position. The specialist is expected to protect dignity and confidentiality by following applicable policies and procedures, promote the Mission and Vision of Post Acute Medical, represent the RCO Department as a leader, maintain compliance standards, and provide courteous, compassionate, positive customer service. The position is contract-to-hire and fully remote, based out of San Antonio, Texas.

Requirements

• Prior collections experience is required.
• Customer service skills.
• Relevant collections, medical collections, medical billing, accounts receivable, insurance follow-up, payment posting, data entry, and revenue cycle skills are listed.
• The skills list also includes medical terminology, ICD-10, Medicaid, call center and outbound collection calls, cash postings, and a typing speed of 50 wpm.

Nice To Haves

• Prior billing and collections experience with Workers Compensation claims; Workers Compensation experience is preferred but not required.

Responsibilities

• Conduct timely collections and third-party follow-up for assigned facilities in accordance with CBO policies.
• Perform accounts receivable and mail follow-up on amounts due from payors and third parties.
• Provide support to all facilities when requests are received or assistance is needed.
• Respond to requests in a timely manner.
• Perform other related duties as assigned or requested.
• Adhere to applicable policies and procedures to protect dignity and confidentiality.
• Promote the Mission and Vision of Post Acute Medical within the work environment and community.
• Maintain the highest level of customer service through courtesy, compassion, and positive communication.
• Represent the RCO Department as a leader and maintain compliance standards.

Benefits

• Medical, dental, and vision coverage, if eligible.
• Critical illness, accident, and hospital coverage, if eligible.
• 401(k) retirement plan with pre-tax and Roth post-tax contributions, if eligible.
• Voluntary life insurance and AD&D coverage for the employee and dependents, if eligible.
• Short- and long-term disability coverage, if eligible.
• Health Spending Account (HSA), if eligible.
• Transportation benefits, if eligible.
• Employee Assistance Program, if eligible.
• Time off/leave, including PTO, vacation, or sick leave, if eligible.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed