Innovation Technician

Terminix • Waterbury, CT

3d

About The Position

The Innovation Technician performs a combination of pest control, exclusion services, minor construction and repair, and Thermal Acoustical Pest Control (TAP) insulation installation for residential and commercial clients. The role includes preparing and cleaning job sites, delivering quality service, explaining services to customers, and following safety protocols. Technicians also remove wildlife and stay current on industry trends, technologies, regulations, and training.

Requirements

• High school diploma or GED, related experience and/or training, or an equivalent combination of education and experience.
• Valid driver’s license from the state of residence.
• Available to work Monday through Friday and Saturdays as needed.
• Solid reading, writing, and verbal communication skills, including the ability to present information in internal and external settings.
• Basic math skills, including working with whole numbers, common fractions, and decimals, and following product-label mixing instructions.
• Clean-shaven face so respirators can seal properly.
• Able to perform the physical demands of the role, including lifting and repositioning objects up to 50 pounds; maintaining balance on narrow, slippery, or moving surfaces; sustained pushing and pulling; and frequent sitting, climbing, balancing, stooping, kneeling, crouching, crawling, and stair and ladder use.
• Able to work inside and outside in the local climate and wear required personal protective equipment, including an OSHA-compliant respirator.
• Able to work in confined spaces and around mechanical parts, vehicles, electrical current, heights, scaffolding, fumes, dust, and chemicals; safety training is provided.
• Able to work in a safety harness on rooftops as needed.
• Licenses or certificates required by applicable federal, state, and local regulations; the company covers these requirements.

Nice To Haves

• Customer-facing experience preferred.

Responsibilities

• Inspect properties to identify pest activity and perform pest control services for residential and commercial clients.
• Install and maintain termite control systems.
• Install TAP insulation and manage job-site preparation and cleanup.
• Assist with light construction, minor repairs, and replacements related to pest damage.
• Explain services and pest-control measures to customers, communicate effectively, and ensure customer satisfaction.
• Perform exclusion services and wildlife removal, including setting up and building exclusion traps.
• Follow safety protocols and participate in training to stay current on industry trends, technologies, and regulations.
• Work around animals, insects, and termites; remove animals trapped in exclusion devices.
• Cut flashing and form hardware cloth to specifications.
• Complete production forms documenting services provided.
• Safely operate a motor vehicle and keep the vehicle and equipment clean.

Benefits

• Professional and personal growth opportunities, including career advancement and promotion from within.
• Training and development programs.
• Tuition reimbursement for full-time colleagues.
• Medical, dental, vision, disability, and life insurance, plus additional benefits; full-time colleagues may enroll immediately, with benefits beginning on day one.
• 401(k) retirement plan with company-matching contributions.
• Vacation days and sick days.
• Company-paid holidays and floating holidays.
• Competitive pay; some roles offer performance incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED