Innovation Specialist (Part-time 25 hours/week)

Town of Greenwich•Greenwich, CT

About The Position

The Innovation Specialist supports Greenwich Library’s innovation initiatives by developing specialized programming and events, providing technology instruction and technical assistance, and operating, maintaining, and troubleshooting equipment and software. The role supports patrons, staff, and library volunteers in using technology production tools, including laser cutters and engravers, 3D printers, sound recording equipment, graphic design software, and scheduling applications. The position also assists with STEAM programs and community projects, researches equipment and supplies, maintains inventories, and provides customer service and outreach related to innovation initiatives. The role reports to the Innovation Lab Coordinator and is part-time at 25 hours per week.

Requirements

Bachelor’s degree from an accredited college or university.
Two years of work experience focused on an area of STEM or STEAM.
Demonstrated ability to develop and deliver engaging STEAM programs, activities, and events using technology and hands-on learning experiences that meet patrons’ needs and interests.
Demonstrated proficiency in using and maintaining technology software, makerspace equipment, Library systems software, and recording equipment.
Ability to communicate effectively and provide individual and group instruction on technology tools and equipment.
Ability to organize work, manage time effectively, and handle multiple priorities.
Ability to deal tactfully and professionally with diverse constituencies and establish and maintain effective working relationships with internal and external groups.
Ability to follow best safety practices and comply with safety regulations.

Nice To Haves

Educator experience in an educational environment such as a library, museum, or school.

Responsibilities

Use and support technology production tools, equipment, and software for patrons, staff, and library volunteers.
Provide individual and group training and technical assistance, and create and update training manuals, tutorials, and Quick Guides.
Provide direction and oversight to library staff and volunteers as needed in support of innovation initiatives.
Assist in designing, developing, and delivering STEAM programs, events, and activities for all ages.
Research equipment, supplies, and software to support the Library’s innovation initiatives.
Calibrate, maintain, and troubleshoot assigned equipment to ensure proper operation.
Maintain adequate inventories of materials and supplies needed for equipment use and production activities.
Collaborate with local innovators to provide specialized technical support for STEAM activities and community projects.
Respond to innovation-related customer service queries by email, phone, text, or in person.
Schedule and coordinate meetings, appointments, and events related to innovation initiatives.
Maintain current knowledge of innovative STEAM activities and emerging technologies.
Participate in outreach efforts promoting the Library’s innovation programs and initiatives to diverse audiences.
Recommend improvements to services and equipment based on community needs.
Support Library and Town policies and philosophies, and perform related work as required.