Infusion Sales Specialist (Merrimack Valley / Northern, MA / Southern NH/ME)

Suite Life Health & Wellness LLC•N. Andover, MA

About The Position

Suite Life Health & Wellness LLC is a rapidly growing, independently and locally owned business that manages a regional network of Ambulatory Infusion Centers specializing in treatment for patients with autoimmune and other chronic diseases. The Infusion Sales Specialist develops and executes a territory plan to generate patient referrals from physicians and other healthcare providers and serves as a trusted point of contact for referral sources and their patients. The role works closely with senior management to develop strategies and goals supporting the organization’s mission, while managing a territory and schedule with minimal oversight.

Requirements

Prior experience in sales, business development, or a liaison role.
Excellent communication and interpersonal skills, including the ability to build trust quickly.
Strong organizational skills, follow-through, and accountability.
Ability to manage an independent schedule and pipeline with minimal day-to-day direction.
Ability to develop and maintain strong relationships with referring specialists and their staff.

Nice To Haves

Established relationships and contacts within the local healthcare or medical community.
Medical or physician-office sales experience.
Working knowledge of insurance verification, prior authorization, and referral coordination in a healthcare setting.
Bachelor’s, associate, or clinical degree.

Responsibilities

Educate physicians and their staff about the benefits of referring patients to Suite Life’s Ambulatory Infusion Centers and generate referrals from relevant medical specialties.
Build and maintain relationships with manufacturers, their sales representatives, and others in the medical community.
Conduct regular sales calls to develop new business and nurture existing referral relationships.
Deliver concise in-services and lunch-and-learns, and share Suite Life’s services and clinical capabilities with medical practices.
Develop relationships with patient support groups and organizations, and represent Suite Life at community health fairs and networking events.
Connect referring providers, patients, and the Suite Life care team; help patients and referring offices understand insurance coverage and prior authorization requirements; and coordinate referrals through to the first infusion.
Provide tours of the infusion suite to referring offices and prospective patients.
Attend sales meetings, conference calls, and training sessions as needed.
Build strong working relationships with Suite Life team members, contribute to company goals, help improve processes, reduce burdens for patients and referrers, and share the Suite Life story.
Independently develop weekly, monthly, and quarterly territory plans focused on appropriate specialties and treatments; collaborate toward monthly referral goals and remain accountable for results.
Maintain detailed CRM records of contacts, interactions, referral volume, and pipeline activity; track referrals from initial contact through conversion and measure results against goals.