Infusion Coordinator

KabaFusion•Syracuse, NY

10d•$20 - $25

About The Position

The Infusion Coordinator coordinates infusion services, including patient deliveries, material and equipment management, hazardous waste management, facility maintenance, and coordination of new admissions with nursing and pharmacy. The role also performs designated pharmacy quality-control tasks, manages pharmacy records and inventory, and prepares drug orders. The coordinator works with pharmacists to schedule sterile admixture preparation and enter patient laboratory and medication profiles, follows up to obtain related records and assessments, prepares sterile admixture batches, and organizes workflow. The role also contacts patients and care partners to assess supply needs, prepares delivery tickets and work orders, manages delivery technicians and distribution activities, supports materials management and purchasing, collects payments when needed, responds to service questions and complaints, and completes documentation for billing. Participation in staff meetings, quality-assurance activities, other meetings, and an on-call rotation is required.

Requirements

High school diploma.
Successful completion of an approved or accredited pharmacy technician training program.
At least three years of experience in aseptic preparation of large- and small-volume parenterals, parenteral nutrition, antibiotics, and chemotherapy.
Knowledge of basic drug terminology, pharmaceutical calculations, drug use, and aseptic technique.
At least three years of supervisory experience or expanded responsibility coordinating pharmacy workflow activities.
Ability to communicate effectively verbally and in writing, with an emphasis on customer-first resolution.
Ability to work with others.
Good organizational and time-management skills.
Proficiency and accuracy in data entry and computer use.
Ability and initiative to plan and complete daily activities with minimal direction.
Dependable attendance and job performance.
Strong organizational skills and attention to detail.
Good written and verbal communication skills.
Accurate keyboarding.
PC and software literacy.

Nice To Haves

College education or degree preferred.
Pharmacy Technician certification highly preferred.

Responsibilities

Adhere to organizational policies and procedures.
Assist pharmacists in coordinating and scheduling sterile admixture preparation and entering patient laboratory and medication profiles; follow up to obtain laboratory results, medication profiles, and fall-risk assessments for patients using an outside nursing agency.
Prepare and generate batches for sterile admixture preparation.
Collaborate with the assigned pharmacist and organize workload to facilitate its completion.
Call patients, nursing staff, or other agencies before deliveries to monitor supply inventories and determine patient supply needs.
Prepare patient delivery tickets and work orders for processing.
Manage or supervise delivery technicians and distribution activities.
Provide backup coordination of materials management, including monitoring inventory against minimum and maximum order quantities, preparing purchase orders, and placing vendor orders.
Collect payment for deliveries when needed.
Receive and respond to patient or client questions and complaints regarding services or care.
Complete and manage paperwork and supporting documentation for effective billing, and forward it to the billing department.
Participate in morning staff meetings with nursing and pharmacy.
Participate in departmental quality-assurance activities as requested.
Attend and participate in departmental and inter-departmental meetings as required.
Participate in the on-call rotation.
Perform other tasks and duties as requested or assigned.