Infrastructure Technology Relationship Manager
About The Position
Millennium’s Information Technology organization supports a flexible, scalable technology environment through proprietary systems and the development of analytical and trading capabilities. The Infrastructure Technology Relationship Management team connects Portfolio Managers, application development teams, and Infrastructure Technology teams, aligning technology products and services with business needs. The team supports new and existing Portfolio Managers globally, including those with bespoke investment strategies requiring on-premises and cloud-based technology solutions. The Infrastructure Technology Relationship Manager gathers and documents technical requirements, identifies appropriate infrastructure products and services, and coordinates delivery across technology teams. The role leads technology onboarding for new Portfolio Managers, supports evolving needs of existing Portfolio Managers, manages prioritized work, and drives initiatives to modernize customer technology estates. It also provides customer feedback to platform teams to improve products and services.
Requirements
- At least 4 years of infrastructure project delivery and/or service delivery experience in the financial services industry.
- Proven ability to manage multiple concurrent, cross-functional technology deliveries through successful completion.
- Strong sense of ownership and ability to influence delivery teams and drive accountability across shared outcomes.
- Working knowledge of core infrastructure components, including servers, networks, storage, and end-user computing.
- Experience with basic administration and troubleshooting of Linux and Windows systems.
- Familiarity with cloud platforms and services, including Amazon Web Services, Google Cloud Platform, Microsoft Azure, and Microsoft 365.
- Familiarity with the software development lifecycle and common development patterns, as well as commercial AI tools and custom AI-enabled workflows that accelerate analysis and assessment.
- Excellent written, verbal, presentation, planning, and stakeholder-management skills, with the ability to lead discussions with customers, technologists, and senior leaders in a global, fast-paced environment.
Responsibilities
- Gather, analyze, and document technical requirements for Portfolio Managers and their teams, ensuring business needs are clearly understood and actionable.
- Identify and communicate appropriate infrastructure products, services, and components to meet customer requirements.
- Guide stakeholders on standard development patterns and existing Infrastructure Technology offerings.
- Coordinate delivery and deployment of infrastructure components across Infrastructure Technology teams.
- Manage and maintain prioritized books of work for customer teams, balancing competing demands and driving timely delivery.
- Lead technology onboarding for new Portfolio Managers and support the evolving infrastructure needs of existing Portfolio Managers globally.
- Drive initiatives to upgrade and modernize customer technology estates, including deployment of new infrastructure capabilities.
- Provide customer-focused feedback to platform teams to improve technology products and service offerings.
Benefits
- The total compensation package includes a base salary, discretionary performance bonus, and comprehensive benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
