Cyber & Infrastructure Technology Analyst

Pfizer • Kalamazoo, MI

4d • Onsite

About The Position

The Cyber & Infrastructure Technology Analyst supports secure, stable, and compliant operation of Digital and Automation infrastructure in a manufacturing environment. The role executes cybersecurity, network, and infrastructure activities according to established standards and governance, helping protect critical digital assets and maintain reliable plant operations. It supports day-to-day operations, lifecycle management, and service activities across cybersecurity and network domains, with a focus on resilient and inspection-ready systems. The position works with the Cyber Security & Network Lead, the global Cyber Security Team, and cross-functional partners on secure infrastructure operations, incident response, and site-level continuous improvement.

The analyst performs assigned work under approved architecture, control strategies, plans, and change-management processes. Activities include monitoring and troubleshooting assigned systems and network components; handling incidents and issues; user management and audit-trail reviews; maintaining asset and configuration inventories; supporting audits, inspections, vulnerability remediation, and approved projects; and performing patching, upgrades, and end-of-life tasks. The role also contributes to recovery and business-continuity readiness, including maintaining playbooks and participating in tests or drills as required, and executes assigned PANS monitoring and remediation activities.

The position is on premise. Relocation support may be available based on business needs and/or eligibility. Candidates must be authorized to work in the United States by any employer; U.S. work visa sponsorship is not available.

Requirements

• Bachelor's degree and 0+ years of experience, or an associate's degree and 4 years of experience, or a high school diploma (or equivalent) and 6 years of relevant experience.
• Experience in Digital and Automation infrastructure, OT/IT environments, network operations, or cybersecurity in an industrial and/or regulated manufacturing environment.
• Practical experience supporting cybersecurity controls, networked systems, or infrastructure in validated or compliance-driven environments, such as pharma, biotech, or regulated manufacturing.
• Familiarity with infrastructure lifecycle activities, including patching, upgrades, vulnerability remediation, and end-of-life work, under defined governance processes.
• Experience working within formal change-management, deviation, and incident-response processes.
• Solid understanding of cybersecurity principles, network concepts, and OT/IT integration in regulated manufacturing environments.
• Strong analytical and problem-solving skills, including assessing impact, troubleshooting, and escalating appropriately.
• Ability to follow formal change-control and documentation/evidence practices in regulated or validated environments.
• Basic capability to use monitoring and troubleshooting methods to identify common network or infrastructure issues and support timely resolution.
• Accountability for assigned work and reliable delivery within agreed scope, priorities, and timelines.
• Ability to collaborate with the Cyber Security & Network Services team and cross-functional partners while following governance and escalation pathways.
• Ability to support incidents and recovery activities in a structured manner, maintaining clear communication and composure under time pressure.
• Candidates must be authorized to work in the United States by any employer; U.S. work visa sponsorship is not available.
• Permanent work authorization in the United States is required.

Nice To Haves

• Exposure to business continuity testing or drills.
• Exposure to plant network environments and manufacturing automation systems (OT networking).
• Relevant training or certifications, such as networking, cybersecurity fundamentals, ITIL, or vendor-specific technical certifications.

Responsibilities

• Execute work in alignment with applicable quality, cybersecurity, and regulatory requirements, established SOPs, and governance processes; identify and escalate deviations or risks.
• Support inspections, audits, and assessments by providing requested documentation, data, and technical input.
• Execute site-level cybersecurity and network activities in accordance with established Digital and Automation architecture and standards.
• Support implementation and execution of approved control strategies and tools for secure, compliant Digital and Automation environments.
• Contribute to vulnerability remediation by executing defined controls and supporting risk-mitigation actions.
• Provide technical input, execution feedback, and documentation for cybersecurity planning activities.
• Participate as an executing team member in local or global cybersecurity, infrastructure, and Digital & Automation projects.
• Support daily infrastructure operations, including proactive monitoring, incident handling, and issue resolution for assigned systems and network components.
• Perform user management and audit-trail reviews.
• Maintain timely and accurate asset and configuration inventory records for assigned systems and network components.
• Support infrastructure and cybersecurity change management, including impact assessments, documentation updates, and stakeholder coordination.
• Perform software and hardware lifecycle activities, such as patching, upgrades, and end-of-life tasks, under approved plans and change-management processes.
• Support incident, deviation, and recovery activities and escalations to enable secure return to service in accordance with agreed SLAs while maintaining data integrity and validated-state control.
• Help maintain recovery procedures and playbooks for assigned services and infrastructure, and participate in recovery/failover testing or continuity drills as required.
• Execute defined PANS monitoring, configuration-validation, and data-collection tasks, escalating deviations through governance pathways.
• Execute assigned PANS remediation, such as configuration corrections, rule updates, device or network changes, or control implementation, according to approved plans and site standards.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holidays, and personal days.
• Paid caregiver/parental and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Participation in Pfizer’s Global Performance Plan with a 7.5% bonus target of base salary.
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level