Cyber & Infrastructure Technology Analyst

Pfizer • Kalamazoo, MI

5d • $68,600 - $114,300 • Onsite

About The Position

The Cyber & Infrastructure Technology Analyst supports secure, stable, and compliant operation of Digital and Automation infrastructure in a manufacturing environment. The role executes defined cybersecurity, network, and infrastructure activities in accordance with established standards and governance to protect critical digital assets and support reliable plant operations.

The analyst performs day-to-day operations, lifecycle, and support activities across cybersecurity and network domains to keep Digital and Automation systems resilient and inspection-ready. Working with the Cyber Security & Network Lead, the global Cyber Security Team, and cross-functional partners, the analyst supports secure infrastructure operations, incident response, and site-level continuous improvement.

Requirements

• Bachelor's degree and 0+ years of experience; or associate's degree and 4 years of experience; or high school diploma (or equivalent) and 6 years of relevant experience.
• Experience in Digital and Automation infrastructure, OT/IT environments, network operations, or cybersecurity in an industrial and/or regulated manufacturing environment.
• Practical experience supporting cybersecurity controls, networked systems, or infrastructure in validated or compliance-driven environments, such as pharmaceutical, biotech, or regulated manufacturing settings.
• Familiarity with infrastructure lifecycle activities, including patching, upgrades, vulnerability remediation, and end-of-life, under defined governance processes.
• Experience working within formal change management, deviation, and incident response processes.
• Solid understanding of cybersecurity principles, network concepts, and OT/IT integration within regulated manufacturing Digital and Automation environments.
• Strong analytical and problem-solving skills, including assessing impact, troubleshooting, and escalating appropriately.
• Ability to follow formal change control and documentation/evidence practices in regulated or validated environments.
• Basic capability to use monitoring and troubleshooting methods to identify common network and infrastructure issues and support timely resolution.
• Personal accountability for assigned work and reliable delivery within agreed scope, priorities, and timelines.
• Ability to collaborate with the Cyber Security & Network Services team and cross-functional partners while following governance and escalation pathways.
• Ability to support incidents and recovery activities in a structured manner, communicating clearly and maintaining composure under time pressure.
• Professionalism, security awareness, continuous improvement, and personal development in day-to-day work.
• Candidates must be authorized to work in the United States by any employer; permanent U.S. work authorization is required. U.S. work visa sponsorship is not available.

Nice To Haves

• Exposure to business continuity testing or drills.
• Exposure to plant network environments and manufacturing automation systems (OT networking).
• Relevant training or certifications, such as networking, cybersecurity fundamentals, ITIL, or vendor-specific technical certifications.

Responsibilities

• Execute work in alignment with quality, cybersecurity, and regulatory requirements; follow SOPs and governance processes and identify and escalate deviations or risks.
• Support inspections, audits, and assessments by providing documentation, data, and technical input.
• Execute defined site-level cybersecurity and network activities according to established Digital and Automation architecture and standards.
• Support implementation and execution of approved cybersecurity control strategies and tools.
• Contribute to vulnerability remediation by executing defined controls and supporting risk mitigation actions.
• Provide technical input, execution feedback, and documentation for cybersecurity planning activities.
• Participate as an executing team member in local or global cybersecurity, infrastructure, and Digital and Automation projects.
• Support day-to-day infrastructure operations, including proactive monitoring, incident handling, issue resolution, user management, and audit trail reviews for assigned systems and network components.
• Maintain timely and accurate asset and configuration inventory records for assigned systems and network components.
• Support infrastructure and cybersecurity change management, including impact assessments, documentation updates, and stakeholder coordination.
• Perform software and hardware lifecycle activities, including patching, upgrades, and end-of-life tasks, according to approved plans and change management processes.
• Support incident, deviation, and recovery activities and escalations to enable secure return to service in accordance with agreed SLAs while maintaining data integrity and validated-state control.
• Help maintain recovery procedures and playbooks for assigned services and infrastructure, and participate in recovery/failover testing or continuity drills as required.
• Execute assigned PANS monitoring, configuration validation, and data collection tasks; escalate deviations under governance.
• Execute assigned PANS remediation activities, such as configuration corrections, rule updates, device or network changes, and control implementation, following approved remediation plans and standards.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
• Paid vacation, holidays, and personal days.
• Paid caregiver, parental, and medical leave.
• Medical, prescription drug, dental, and vision coverage.
• Relocation assistance may be available based on business needs and/or eligibility.
• Eligible to participate in Pfizer’s Global Performance Plan, with a bonus target of 7.5% of base salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level