Infrastructure Technician

Summit 7 Systems•Huntsville, AL

6d•$40 - $55•Onsite

About The Position

Summit 7 Systems is seeking a motivated person with some technical background to join its Hardware team as an Infrastructure Technician. The position plays a pivotal role in the hardware lifecycle and asset and inventory management for Summit 7 Systems and its customers. The role includes handling and preparing hardware, maintaining accurate asset records, and supporting infrastructure team activities.

Requirements

Two years of IT or related experience, or a combination of education and experience.
Security+ CE certification or IAT Level 2 equivalent; if not held at the time of hiring, it must be obtained within 30 days of the start date.
Administrative skills in several operating systems, such as Windows, Mac OS, Linux, Android, and iPhone OS.
Proficiency in Mobile Device Management (MDM).
Strong customer communication skills, including the ability to communicate clearly with customers and technical personnel in high-stress situations.
Ability to work independently and a strong desire for personal and professional development.
Ability to identify and evaluate trends in industry best practices and policies.
U.S. citizenship and ability to pass an extensive background check.

Nice To Haves

Basic networking experience supporting and monitoring firewalls, switches, WAPs, endpoints, and servers.
Administrative experience with Remote Monitoring and Management (RMM) tools.
Administrative understanding of cloud technologies such as Azure.
Basic Microsoft, CompTIA, and/or Cisco certifications.
MD-102 certification.
Server+ certification.
Network+ certification.
Experience supporting VDI environments.
Experience managing SQL.
Experience with Microsoft Power tools.
Experience with vulnerability management.
Scripting experience, including PowerShell and CLI.

Responsibilities

Inventory, configure, handle, and set up Summit 7 Systems and customer endpoints.
Sanitize devices for reuse and properly document device sanitization.
Ensure proper disposition of retired devices.
Maintain accurate asset inventories for Summit 7 Systems and customers.
Maintain excellent working relationships with customer IT points of contact and personnel.
Unbox and set up hardware to be configured.
Box and prepare hardware for shipment.
Assist the Infrastructure Team with vulnerability remediations, communication campaigns, tool migrations, and other tasks as needed.
Perform other job duties as assigned.