Infrastructure Technician II

Black Box • Chandler, AZ

12d

About The Position

The Infrastructure Technician II provides team leadership and supervision while completing and overseeing installations, service, troubleshooting, and repair of structured cabling and related communications infrastructure. The role includes working with low-voltage copper and fiber-optic cabling, communications equipment, cabinets, racks, cable pathways, and other low-voltage systems. The technician also supports infrastructure surveys and design, project planning and execution, testing, documentation, and project closeout.

Requirements

• Associate degree or certification in a technology services or technical discipline, or equivalent work experience.
• At least 5 years of combined experience in a Site Support Technician and/or Infrastructure Technician role, or similar experience.
• Basic computer skills.
• Proven ability to install, terminate, and test low-voltage cables, including twisted-pair cable, coax, power-limited tray cable, stranded and solid-conductor low-voltage cable, and fiber-optic cable.
• Ability to install cable pathways and conveyances, such as ladders, trays, and support systems, as well as through-wall penetration systems.
• Advanced knowledge of terminology for installing and servicing cabling infrastructure for telecom, data, security, and wireless systems.
• Advanced knowledge of industry standards, including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
• Advanced knowledge of publications concerning standard cabling practices, engineering, and federal, state, and local safety standards for telecom, data, security, and wireless systems.
• Mechanical aptitude and ability to read blueprints and architectural, mechanical, and electrical documents.
• Ability to read and interpret floor plans, wiring diagrams, and other installation documentation.
• Ability to carry up to 30 lbs. and lift up to 50 lbs.
• Ability to climb ladders and work from heights.

Nice To Haves

• CNET CNCI certification.
• BICSI Installer (INST1) certification.
• BICSI Installer 2 copper/fiber (INSTC/INSTF) certification.
• BICSI Technician (TECH) certification.
• Manufacturer certifications.
• A valid driver’s license may be required.

Responsibilities

• Provide team leadership and supervision.
• Complete physical installations and removal of structured cabling components, cabinets, pathway systems, cable trays, equipment, racks, and related communications infrastructure materials.
• Supervise and perform installation and service of low-voltage category cabling, fiber-optic cabling, communications cabling and equipment, and other low-voltage systems, including Category 5, Enhanced Category 5, Category 6, and fiber-optic structured cable distribution systems.
• Evaluate, diagnose, and troubleshoot cabling infrastructure systems and perform repairs as necessary.
• Prepare bills of materials (BOMs) for materials and labor.
• Conduct infrastructure surveys and design.
• Execute project milestones and test plans.
• Complete project closeout deliverable packages, including test results, as-built documentation, pictures, and quality audits.
• Complete required written and electronic documentation according to company standards, including time reporting for billing and payroll, work order progress and completion, and time and materials for client service-level agreements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree