Infrastructure Engineer II

American Express • Phoenix, AZ

5d • $89,250 - $150,250

About The Position

The Infrastructure Engineer is responsible for end-to-end technical support of network platforms. The role uses monitoring platforms to increase network stability and ensure high network availability, and collaborates with application and infrastructure teams to provide high-level support for the business and the Amex Network Operation Center.

Requirements

• At least 4 years of experience supporting large-scale corporate or datacenter networks.
• Strong knowledge of routing protocols such as OSPF and BGP.
• Strong knowledge of switching technologies such as spanning tree, port channels, and virtual port channels.
• Knowledge of Cisco NX-OS/IOS and Arista routing and switching platforms.
• Knowledge of Cisco and Versa SD-WAN technologies.
• Experience with routing and switching platforms from vendors such as Cisco, Arista, and Aruba Networks.
• Good understanding of TCP, UDP, and IP.
• Experience with Cisco and Arista routing and switching platforms.
• Good understanding of security infrastructure such as firewalls and IPSEC/SSL VPNs.
• Willingness to learn new technologies and adapt to a fast-paced, service-driven environment.
• Eligibility to work in the United States; American Express will not pursue visa sponsorship for these positions.

Responsibilities

• Provide hands-on technical support, analysis, and issue resolution for network infrastructure and network services.
• Optimize network performance through analysis, tuning, and monitoring; evaluate existing performance to identify deficiencies and recommend improvements.
• Evaluate and develop new network monitoring capabilities.
• Provide network support for complex issues involving applications, servers, databases, storage, and other technical services.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed