Infrastructure Engineer II
About The Position
The Infrastructure Engineer is responsible for end-to-end technical support of network platforms. The role uses monitoring platforms to increase network stability and ensure high network availability, and collaborates with application and infrastructure teams to support the business and the American Express Network Operation Center. The position provides hands-on support, analysis, and issue resolution for network infrastructure and services; monitors and tunes network performance; assesses performance and recommends improvements; and evaluates and develops network monitoring capabilities. It also supports complex network issues involving applications, servers, databases, storage, and other technical services.
Requirements
- At least 4 years of experience supporting large-scale corporate or datacenter networks.
- Strong knowledge of routing protocols such as OSPF and BGP.
- Strong knowledge of switching technologies such as spanning tree, port channels, and virtual port channels.
- Knowledge of Cisco NX-OS/IOS and Arista routing and switching platforms.
- Knowledge of Cisco and Versa SD-WAN technologies.
- Experience with routing and switching platforms from vendors such as Cisco, Arista, and Aruba Networks.
- Good understanding of TCP, UDP, and IP protocols.
- Good understanding of security infrastructure such as firewalls and IPSEC/SSL VPNs.
- Willingness to learn new technologies and adapt to a fast-paced, service-driven environment.
- Eligible to work in the United States; American Express will not pursue visa sponsorship for these positions.
Responsibilities
- Provide hands-on technical support, analysis, and issue resolution for network infrastructure and network services.
- Optimize network performance through analysis, tuning, and monitoring.
- Evaluate existing network performance, identify deficiencies, and make performance recommendations.
- Evaluate and develop new network monitoring capabilities.
- Provide network support for complex issues related to applications, servers, databases, storage, and other technical services.
- Collaborate with application and infrastructure teams to support the business and the Amex Network Operation Center.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
