Infrastructure Support Engineer

Nokia • Westford, MA

9h • $74,102 - $137,619 • Onsite

About The Position

This entry-level position is part of the Nokia Infrastructure Team in Westford, Massachusetts. The role supports a mission-critical data center used by software teams around the globe, as well as an on-site hardware development lab and desktop environments. The successful candidate will work closely with a small team, adapt to changing day-to-day situations, and switch between tasks as priorities shift.

Requirements

• Bachelor’s or master’s degree in Computer Science or a related technical field.
• Knowledge of Linux and Windows systems.
• Knowledge of scripting concepts, such as shell scripts, Python, Ansible, or Perl.
• Basic knowledge of virtual machine and container concepts, including Docker; examples include Proxmox, VMware, and VirtualBox.
• Knowledge of networking concepts.
• Ability to troubleshoot and debug a mix of software and hardware issues.
• Good communication skills.
• Ability to lift 50 pounds of equipment.

Responsibilities

• Build, configure, and install Linux-based systems for deployment in lab and data center environments.
• Unbox, rack, stack, and cable equipment.
• Install and configure Linux operating systems and create testbed files.
• Support regression testbed infrastructure and troubleshoot failed tests and processes.
• Troubleshoot basic network or environment issues.

Benefits

• Flexible and hybrid working schemes.
• Professional development events and networking opportunities.
• Well-being programs, including a confidential Personal Support Service available 24/7 to employees and their families.
• Opportunities to join Nokia Employee Resource Groups.
• Employee Growth Solutions, mentorship programs, and coaching support.
• A learning environment that supports personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level