Infrastructure Engineer - Data Center

Wells Fargo Bank•Lewisville, TX

About The Position

Wells Fargo is seeking a Data Center Infrastructure Engineer to design, build, enhance, and integrate technology infrastructure that supports various platforms and the company’s business portfolio. The role supports end-to-end infrastructure initiatives, participates in test planning and execution, provides customers with timely and accurate updates, and troubleshoots implementation tickets and first-level network and wireless issues. The engineer presents recommendations for ticket requests, exercises some independent judgment while developing an understanding of processes, policies, and risk controls, and collaborates with colleagues and managers to resolve issues and achieve goals. The position also includes asset management, including inventory management, ordering, shipping, and receiving. The employee may need to work nights, weekends, or holidays and must be able to work in a 24/7 environment.

Requirements

At least 2 years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work nights, weekends, and/or holidays as needed or scheduled.
Ability to work in a 24/7 environment.
Ability to lift 50 pounds.

Nice To Haves

Experience supporting technology at an enterprise level.
Ability to interact effectively with varying levels of business and technical organizations, including management.
Excellent verbal, written, and interpersonal communication skills.
Proficiency with server, storage, mainframe, and network hardware.
Proficiency with Layer 1 infrastructure deployments.
Extensive knowledge of data center operations, including space, power, cooling, and network.
Precise attention to detail and strong organizational skills.

Responsibilities

Support initiatives that deliver workable end-to-end infrastructure solutions.
Participate in test planning and execution.
Communicate with end users to provide timely and accurate information and status updates.
Design, build, enhance, and integrate infrastructure supporting various platforms and the business portfolio.
Troubleshoot and resolve tickets during implementation of store networks.
Troubleshoot and resolve first-level network and wireless issues.
Present recommendations for resolving ticket requests and exercise some independent judgment while learning processes, policies, and risk controls.
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
Interact with internal customers.
Manage assets, including inventory management, ordering, shipping, and receiving.
Follow applicable risk and compliance programs, policies, and procedures, and escalate and remediate issues as required.