SCCM & Intune Administration
About The Position
The Infrastructure Consultant 2 will support infrastructure consulting and administration, with a focus on SCCM and Microsoft Intune. The role collaborates with internal and client teams to resolve complex incidents, conduct root cause analysis, and document findings and preventive recommendations. It also supports IT infrastructure assessments, actionable reports, due diligence, and identification of maturity and improvement opportunities. The position contributes to scalable, cost-effective infrastructure solutions; reviews reusable components; and develops technical documentation. It coordinates release schedules and environment readiness, executes deployments, performs post-deployment testing, manages version control, and coordinates maintenance, emergency fixes, and technology upgrades. The role also supports performance analysis and capacity planning, security checks and compliance audits, recovery drills and continuity planning, process automation and improvement, cross-team and vendor coordination, and maintenance of a centralized repository of technical and procedural knowledge. Specific administration responsibilities include managing SCCM infrastructure, OS deployments, task sequences, application packaging and software distribution; configuring Intune for device enrollment, compliance, and application deployment; supporting Windows Autopilot, co-management, and Hybrid Azure AD Join; managing patches and updates with SCCM and WSUS; optimizing SCCM collections, queries, and reporting; and using Microsoft Graph API for Intune reporting, analytics, and endpoint insights. The position may require relocation and/or travel to the work or project location. Infosys does not provide immigration sponsorship for this role now or in the future.
Requirements
- Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive specialty experience in lieu of each year of education.
- Manage and maintain SCCM infrastructure, including site servers, distribution points, and client health.
- Administer OS deployments, task sequences, application packaging, and software distribution.
- Configure and manage Microsoft Intune for device enrollment, compliance policies, and application deployment.
- Implement Windows Autopilot for modern device provisioning and onboarding.
- Support co-management and Hybrid Azure AD Join environments.
- Manage patch and update processes using SCCM and WSUS.
- Optimize SCCM collections, queries, and reporting.
- Use Microsoft Graph API for Intune reporting, analytics, and endpoint insights.
- Collaborative spirit and excellent communication skills.
- Ability to handle complex incidents and implement resolutions.
- Ability to assess IT infrastructure and identify optimization opportunities.
- Ability to work with cross-functional teams.
- Authorization to work in the United States for any employer without employer-based visa sponsorship.
Nice To Haves
- SCCM to Intune migration experience.
- SCCM reporting and SQL queries.
- JAMF administration.
- Microsoft Azure cloud technologies.
- PowerShell scripting and automation.
- Microsoft Entra ID (Azure AD).
- Group Policy (GPO), Active Directory, DNS, and DHCP.
Responsibilities
- Resolve complex incidents with internal and client teams, conduct root cause analyses, and document findings and preventive recommendations.
- Evaluate client IT infrastructure, prepare assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities.
- Contribute to scalable, cost-effective IT infrastructure solutions; review reusable components; and develop technical documentation for deployed systems.
- Align release schedules and environment readiness, execute deployments, conduct post-deployment testing, and manage version control.
- Coordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring integration with existing systems and processes.
- Analyze system performance data, coordinate insights on system behavior, and support capacity planning.
- Conduct security checks, recovery drills, and compliance audits; implement security measures; and coordinate continuity plans.
- Identify automation opportunities, analyze infrastructure processes, and propose efficiency improvements.
- Coordinate with onsite, offshore, and vendor teams and document project requirements.
- Develop a centralized repository of technical and procedural knowledge, incorporating insights from other projects.
- Manage and maintain SCCM infrastructure, including site servers, distribution points, and client health.
- Administer OS deployments, task sequences, application packaging, and software distribution.
- Configure and manage Microsoft Intune for device enrollment, compliance policies, and application deployment.
- Implement Windows Autopilot for device provisioning and onboarding.
- Support co-management and Hybrid Azure AD Join environments.
- Manage patches and updates using SCCM and WSUS.
- Optimize SCCM collections, queries, and reporting.
- Use Microsoft Graph API for Intune reporting, analytics, and endpoint insights.
Benefits
- Medical, dental, vision, and life insurance.
- Long-term and short-term disability coverage.
- Health and dependent care reimbursement accounts.
- Accident, critical illness, hospital indemnity, and legal insurance.
- 401(k) plan and contributions dependent on salary level.
- Paid holidays and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
