Information Technology Supervisor

South Coast Air Quality Management DistrictDiamond Bar, CA
Onsite

About The Position

This is a promotional recruitment, open only to current South Coast AQMD employees, and is expected to result in a list from which current and future Information Technology Supervisor vacancies may be filled, during the 6-month life of the list. There is currently one vacancy approved to be filled in the Network Services unit of the Information Management Department. Under general direction, supervises, assigns, reviews, and participates in the work of staff responsible for the analysis, evaluation, enhancement, development, design, programming, testing, implementation, documentation, and maintenance of a variety of information technology systems and programs for South Coast AQMD; ensures work quality and adherence to established policies and procedures; performs the most technical and complex tasks relative to assigned area of responsibility; and performs related work as required.

Requirements

  • Five (5) years of increasingly responsible information technology experience including two years of lead or project management responsibility.
  • A Bachelor's degree from an accredited college or university with major coursework in information systems, computer science, or a related field.
  • Possession of, or ability to obtain, a valid California Driver's License by time of appointment.

Nice To Haves

  • ITIL: Information Technology Infrastructure Library Certifications
  • Cisco Certified Network Associate / Cisco Certified Network Professional Data Center
  • Cisco Certified Network Associate / Cisco Certified Network Professional Security
  • Cisco Certified Network Associate / Cisco Certified Network Professional Wireless and Service Provider
  • Cisco Certified Network Associate / Cisco Certified Network Professional Routing and Switching
  • Comp TIA Project +
  • Comp TIA Network +
  • PMP: Project Management Professional
  • Microsoft Office Specialist
  • Azure Administrator Associate
  • Azure Developer Associate
  • Modern Desktop Administrator Associate
  • Microsoft 365 Administrator Associate
  • Windows Server Hybrid Administrator Associate
  • Cybersecurity Architect Expert
  • Azure Solutions Architect Expert
  • Microsoft Enterprise Administrator Expert

Responsibilities

  • Plans, prioritizes, assigns, supervises, reviews, and participates in the work of staff responsible for the analysis, evaluation, enhancement, development, design, programming, testing, implementation, documentation, and maintenance of the data and voice communications systems for South Coast AQMD.
  • Establishes schedules and methods for providing information systems services; identifies resource needs; reviews needs with appropriate management staff; allocates resources accordingly.
  • Participates in the development of policies and procedures; monitors work activities to ensure compliance with established policies and procedures; makes recommendations for changes and improvements to existing standards and procedures.
  • Supervises the programming of committee meeting webcasting and web conferencing.
  • Recommends and assists in the implementation of goals and objectives; implements approved policies and procedures.
  • Participates in the selection of information technology staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures.
  • Participates in the preparation and administration of the information technology program budget; submits budget recommendations; monitors expenditures.
  • Participates in developing and administering security strategy, policies, and procedures for network availability, security, and related services; ensures compliance with South Coast AQMD standards.
  • Oversees and participates in performing comprehensive systems analysis to design and develop new systems and enhancements to current systems; consults, confers, and coordinates activities with users, staff from various departments, outside agencies, and vendors to resolve program, system, operational, and procedural problems; analyzes problems and recommends corrective action.
  • Prepares analytical and statistical reports on operations and activities.
  • Project management.
  • Prepares feasibility studies.
  • Prepares system improvement recommendations with the associated plan and implementation.
  • Prepares RFP and RFQ.
  • Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information technology.
  • Performs other duties as assigned.
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