Information Technology Technician

Western Colorado University • Gunnison, CO

7h • Onsite

About The Position

Western Colorado University invites applications for a full-time position of IT Support Technician. The position reports to IT Services Manager. The IT Support Technician is responsible for providing front-line technical support and user assistance for many of the systems and services for which IT Services is responsible. This support includes installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and end-user assistance. Also assist students with personal devices and accessing various IT systems. In addition to standard support duties, opportunities are available to be responsible for one or more specialty areas.

Requirements

• Bachelor’s degree, any.
• One year of general IT experience.

Nice To Haves

• Bachelor’s or advanced degree in Computer Science, Information Systems, or related field
• Experience working in a higher education environment.

Responsibilities

• Providing front-line technical support and user assistance for many of the systems and services for which IT Services is responsible.
• Installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and end-user assistance.
• Assisting students with personal devices and accessing various IT systems.
• Opportunities are available to be responsible for one or more specialty areas.

Benefits

• Shared premiums for a comprehensive health insurance plan
• Dental insurance
• Retirement plan
• Life insurance
• Other insurance options
• Free tuition for dependents enrolled full time in undergraduate programs for up to four years (after one year of employment)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level