Information Technology Supervisor 2

State of Ohio • Ashland, OH

20h • Onsite

About The Position

This position is for an Information Technology Supervisor 2 at District 3 Headquarters in Ashland, PN 20051809. The State of Ohio is a drug-free workplace and prohibits the use of marijuana. This position may be subject to additional restrictions under the State of Ohio Drug-Free Workplace Policy (HR-39). The role involves leading and mentoring a team of IT professionals, managing projects, overseeing budgets, and ensuring compliance with security protocols. This position has been designated as a Career Professional position.

Requirements

• 6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; 6 months exp. in performing project management functions as defined in series purpose.
• Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts; additional 4 1/2 years (54 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting.; 6 mos. exp. in performing project management functions as defined in series purpose.
• Or equivalent of Minimum Class Qualifications For Employment noted above.
• Information Technology
• The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis).
• This position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Responsibilities

• Lead and mentor a team of IT professionals, providing technical guidance and performance coaching.
• Manage staffing levels, including recruitment, onboarding, and workload distribution.
• Foster a culture of continuous learning by identifying training needs and professional development opportunities.
• Manage the end-to-end lifecycle of departmental projects, from initial scoping to final deployment.
• Enforce Service Level Agreements (SLAs) to maintain high standards of internal customer support.
• Lead the response to critical system outages and perform comprehensive root-cause analysis.
• Collaborate with senior leadership to align IT initiatives with broader business goals.
• Monitor departmental budgets and authorize the procurement of hardware and software assets.
• Manage vendor relationships and negotiate service contracts to ensure cost-effectiveness.
• Develop and implement Standard Operating Procedures (SOPs) to streamline IT workflows.
• Ensure organizational compliance with data privacy regulations and cybersecurity protocols.
• Oversee the IT asset management program, tracking the inventory from deployment to retirement.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 101-250 employees