Under direct supervision in a state department, agency, data center, institution, or state college, assists in at least one of the following areas: the design and preparation of least complex operation routines and computer programs for electronic data processing equipment utilizing required and current software, operating systems, and multiprogramming technology; he control and/or implementation/maintenance of highly technical operating systems associated with new generations of computers to function toward optimum utilization of available hardware/software using comprehensive knowledge of the operating system function; the development, implementation, and maintenance of multi-network, multi-user Local Area Networks (LAN), Metropolitan Area Networks (MAN), and/or Wide Area Networks (WAN), maintenance of centralized, decentralized and remote network services, network security, data integrity, network performance monitoring, network problems resolution, and user support; does other related duties as required. This position requires knowledge and skill to install, configure, upgrade, and troubleshoot any hardware and software components found on agency computers or information technology and the ability to provide informal training and assistance to agency employees or general public. This position requires training in DEP's Division of Information and Technology acquisition management policies and procedures. This position requires specialized training in virtual meeting platforms and web hosting services. This position will review, prepare, and submit for approval all IT acquisitions/purchases to ensure compliance with all state and federal regulations and policies. At program's request, this position will initiate and monitor the progress of IT projects to maintain a running inventory of all projects and purchases. This position will participate on teams responsible for implementing IT systems changes, provide technical guidance on a wide range and variety of complex IT issues to senior management, and serve as primary liaison with agency employees and the public on matters related to web-hosting platform operations and support.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree