Information Technology Specialist I - Construction Design a Plus

The LiRo Group•City of Albany, NY

11d•$60,000 - $72,000•Onsite

About The Position

This position will play a key role in assisting the Business Systems Analysis Team within the Strategic Operations Division. Based at our client’s site in Albany, NY, the ideal candidate is flexible and adaptable to the evolving responsibilities of the team. The IT Specialist, Level 1 will need to be innovative, forward-thinking, and able to anticipate and execute their role when new direction is given. In addition to their core Business Systems Analysis work, this role requires the ability to assist in a cross-functional capacity with the Change Management, Project Management, and Training teams. You’ll act as a liaison between multiple business units to mitigate impact to operations through business change implementations. You’ll request documents for system changes through a triage/governance’s process while also reviewing and evaluating proposed business process changes and system changes – provide input on complexity, feasibility, and impact and make recommendations on implementation.

Requirements

Minimum of 4 years’ experience as a business analyst- An associate’s degree can substitute for 1 year of business analysis experience- A bachelor’s degree can substitute for 2 years of business analysis experience
Ability to collect, analyze, and organize data for management, contributing to data-driven decision-making
Ability to carry out in-depth analysis
The selected candidate must be authorized to work in the United States; Visa sponsorship is not available for this role.

Nice To Haves

Construction Design a Plus
The ideal candidate is organized, takes good notes, and is able to synthesize information quickly.

Responsibilities

Review and document current “as-is” state of the business process or function including creating flow charts and process models
Validate requirements throughout the business analysis process
Develop business process flows (Visio), fit-gap analyses, or functional designs) solutions to improve the efficiency and effectiveness of the business processes
Prepare various reengineering artifacts including Requirements Traceability matrix, Wireframes, Target Environment Reports, As-Is System Analysis, To-Be System Recommendations, Strategic Planning and Envisioning documents
Develop plans for requirements and system design sessions, ensure that agency needs are appropriately documented, and proposed solutions are adequately vetted with all stakeholders before implementation
Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals
Communicate business process and system requirements to system developers and program staff
Perform system research and facilitate information gathering activities
Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support requirements. Make suggestions on technology to procure and utilize in D&C business practices
Assist with implementation of new processes and roll out training and turnover of the software solution
Prepare and review test plans, scenarios, and scripts. Work with Business staff to execute User Acceptance Testing
Review and analyze business process deficiencies requiring resolution during or after implementation Independently troubleshoot issues as they arise for internal and external users
Maintain historical data reports from obsolete Project Management System
Perform business analysis activities to extract data for forecasting, key performance indicators, and provide management with data to make policy decisions