Information Technology Specialist I - Construction Design a Plus

The LiRo Group•Albany, NY

8d•Onsite

About The Position

LiRo-Hill, a 1100-person firm providing construction management, engineering, environmental, architectural, and program management solutions, is seeking an Information Technology Specialist Level 1 Business Analyst for their client, the NYS Office of General Services (OGS) in Albany, NY. This role is part of the Strategic Operations Division and requires a flexible, adaptable, innovative, and forward-thinking individual. The IT Specialist will assist the Business Systems Analysis Team and collaborate with Change Management, Project Management, and Training teams. The firm is recognized as an "Integrated Construction, Design and Technology Solutions" firm and is committed to building services and capabilities through staff growth. This position is with a consolidated team of experienced staff from LiRo and Hill International, Inc. in the Northeast.

Requirements

Minimum of 4 years’ experience as a business analyst.
Ability to collect, analyze, and organize data for management, contributing to data-driven decision-making.
Ability to carry out in-depth analysis.
Must be authorized to work in the United States; Visa sponsorship is not available for this role.

Nice To Haves

Construction Design experience is a plus.
Flexible and adaptable to evolving responsibilities.
Innovative and forward-thinking.
Able to anticipate and execute roles when new direction is given.
Ability to assist in a cross-functional capacity with Change Management, Project Management, and Training teams.
Organized, takes good notes, and is able to synthesize information quickly.

Responsibilities

Assist the Business Systems Analysis Team within the Strategic Operations Division.
Act as a liaison between multiple business units to mitigate impact to operations through business change implementations.
Request documents for system changes through a triage/governance process.
Review and evaluate proposed business process changes and system changes, providing input on complexity, feasibility, and impact, and making recommendations on implementation.
Review and document current "as-is" state of the business process or function, including creating flow charts and process models.
Validate requirements throughout the business analysis process.
Develop business process flows (Visio), fit-gap analyses, or functional designs to improve the efficiency and effectiveness of business processes.
Prepare various reengineering artifacts including Requirements Traceability matrix, Wireframes, Target Environment Reports, As-Is System Analysis, To-Be System Recommendations, Strategic Planning and Envisioning documents.
Develop plans for requirements and system design sessions, ensuring agency needs are appropriately documented and proposed solutions are adequately vetted with all stakeholders before implementation.
Document, communicate, and validate requirements throughout the system, process, or product/service development lifecycle for all changes to processes that would enable the organization to achieve its goals.
Communicate business process and system requirements to system developers and program staff.
Perform system research and facilitate information gathering activities.
Document recurring issues to provide end-users and internal Help Desk with FAQs to assist users and minimize support requirements.
Make suggestions on technology to procure and utilize in D&C business practices.
Assist with implementation of new processes and roll out training and turnover of the software solution.
Prepare and review test plans, scenarios, and scripts.
Work with Business staff to execute User Acceptance Testing.
Review and analyze business process deficiencies requiring resolution during or after implementation.
Independently troubleshoot issues as they arise for internal and external users.
Maintain historical data reports from obsolete Project Management System.
Perform business analysis activities to extract data for forecasting, key performance indicators, and provide management with data to make policy decisions.