Information Technology Specialist

Dover CorporationBoca Raton, FL
Onsite

About The Position

The Information Technology Specialist role is to facilitate operational execution for Malema PSG. IT organization. This is an on-site position in the Boca Raton, FL location that also provides support to the San Jose, CA and India locations with accountability for projects, and day-to-day oversight of IT service delivery.

Requirements

  • Bachelor’s degree in computer science, engineering, or related field.
  • 5+ years of related work experience.
  • Ability to align business strategy with technology enablement solutions.
  • Experience supporting annual budgeting and long-term roadmap development.
  • Able to manage internal and external suppliers to drive value and deliver reliable services.
  • Good understanding of project and performance reporting.
  • Good communication, analytical.
  • Knowledgeable in SQL.
  • Excel intermediate level (filters, pivot table, etc.)
  • Knowledgeable in ERP systems (Oracle a plus).
  • Knowledgeable on Servers, Virtual servers, Switches, VPN and firewall.

Nice To Haves

  • Manufacturing experience a plus.
  • Demonstrated success managing through influence and leading change.
  • Effective written and oral communication skills, able to interact effectively with personnel at all levels.
  • Honest, transparent, fair, and ethical toward others in all interactions.

Responsibilities

  • Maintain computer systems and networks, ensuring they are up-to-date and running efficiently.
  • Install, configure and troubleshoot hardware and software, including operating systems and applications.
  • Provide technical support to end-users, resolve technical issues and provide advice on software and hardware utilization.
  • Monitor systems performance to identify potential errors, vulnerabilities, and security breaches.
  • Develop, implement and/or follow IT policies and procedures, ensuring compliance with company, industry or government standards.
  • Plan and execute IT projects, including hardware and software upgrades, network installations or migrations while maintaining progress reports. Escalating any constraints and issues for resolution.
  • Collaborate with colleagues and stakeholders to identify and recommend new technologies or solutions that support business needs and goals.
  • Manage and maintain IT inventory and documentation, and report on hardware and software procurement, installation, maintenance, and upgrades.
  • Facilitate initial project scoping and planning discussions, convert into robust project plans.
  • Support the creation of cross-team issue resolution workflows, serve as a key escalation point for the OpCo back into our shared services teams.
  • Other duties as assigned by management.

Benefits

  • a 401(k) savings plan with employer contributions
  • medical, dental and vision insurance
  • wellness programs
  • health savings account
  • health care and dependent care flexible spending accounts
  • company paid short-term disability and long-term disability
  • company paid employee basic life and AD&D insurance
  • supplemental employee and dependent life insurance
  • optional accident, hospital indemnity and critical illness insurance
  • adoption, surrogacy, and fertility benefits and assistance
  • commuter benefits
  • parental, military, jury duty, and bereavement leaves of absence
  • paid time off
  • 11 paid holidays per calendar year
  • paid vacation days beginning at 120 hours annually
  • 40 paid sick leave hours annually or as provided under state and local paid sick leave laws
  • tuition assistance
  • business travel services
  • employee discounts
  • an employee assistance program that includes company paid counseling sessions and legal services
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