Information Technology Specialist

Dover Corporation • Boca Raton, FL

1d • Onsite

About The Position

The Information Technology Specialist role is to facilitate operational execution for Malema PSG. IT organization. This is an on-site position in the Boca Raton, FL location that also provides support to the San Jose, CA and India locations with accountability for projects, and day-to-day oversight of IT service delivery.

Requirements

• Bachelor’s degree in computer science, engineering, or related field.
• 5+ years of related work experience.
• Ability to align business strategy with technology enablement solutions.
• Experience supporting annual budgeting and long-term roadmap development.
• Able to manage internal and external suppliers to drive value and deliver reliable services.
• Good understanding of project and performance reporting.
• Good communication, analytical.
• Knowledgeable in SQL.
• Excel intermediate level (filters, pivot table, etc.)
• Knowledgeable in ERP systems (Oracle a plus).
• Knowledgeable on Servers, Virtual servers, Switches, VPN and firewall.

Nice To Haves

• Manufacturing experience a plus.
• Demonstrated success managing through influence and leading change.
• Effective written and oral communication skills, able to interact effectively with personnel at all levels.
• Honest, transparent, fair, and ethical toward others in all interactions.

Responsibilities

• Maintain computer systems and networks, ensuring they are up-to-date and running efficiently.
• Install, configure and troubleshoot hardware and software, including operating systems and applications.
• Provide technical support to end-users, resolve technical issues and provide advice on software and hardware utilization.
• Monitor systems performance to identify potential errors, vulnerabilities, and security breaches.
• Develop, implement and/or follow IT policies and procedures, ensuring compliance with company, industry or government standards.
• Plan and execute IT projects, including hardware and software upgrades, network installations or migrations while maintaining progress reports. Escalating any constraints and issues for resolution.
• Collaborate with colleagues and stakeholders to identify and recommend new technologies or solutions that support business needs and goals.
• Manage and maintain IT inventory and documentation, and report on hardware and software procurement, installation, maintenance, and upgrades.
• Facilitate initial project scoping and planning discussions, convert into robust project plans.
• Support the creation of cross-team issue resolution workflows, serve as a key escalation point for the OpCo back into our shared services teams.
• Other duties as assigned by management.

Benefits

• a 401(k) savings plan with employer contributions
• medical, dental and vision insurance
• wellness programs
• health savings account
• health care and dependent care flexible spending accounts
• company paid short-term disability and long-term disability
• company paid employee basic life and AD&D insurance
• supplemental employee and dependent life insurance
• optional accident, hospital indemnity and critical illness insurance
• adoption, surrogacy, and fertility benefits and assistance
• commuter benefits
• parental, military, jury duty, and bereavement leaves of absence
• paid time off
• 11 paid holidays per calendar year
• paid vacation days beginning at 120 hours annually
• 40 paid sick leave hours annually or as provided under state and local paid sick leave laws
• tuition assistance
• business travel services
• employee discounts
• an employee assistance program that includes company paid counseling sessions and legal services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level