Information Technology Services Director-Piedmont Geriatric Hospital

Virginia Information Technologies Agency•Nottoway, VA

1d•$79,663 - $110,745

About The Position

The Information Technology Services Director provides campus-wide management of the Information Technology and Security Systems Department for Piedmont Geriatric Hospital (PGH) and VCBR. The director manages department staff and budget and provides direction for IT security, access control, application development, telecommunications, technology procurement, and overall systems management. The role oversees data and video networks, managed print services, confidential digital data storage, and electronic security equipment, and serves as liaison with VITA/SAIC to support contracted services. The director leads implementation of the Electronic Health Record for both facilities, manages IT-related and renovation or construction projects, monitors staff output, and completes annual IT strategic and emergency plans. The position requires anticipating agency-wide implications of local issues, identifying technology needs, and developing plans aligned with the priorities and services of PGH and VCBR. This is a mission-critical role. The successful candidate will lead technical staff and developers, maintain and improve IT and security systems, support end users and department heads, and manage projects across multiple disciplines. Applicants are subject to an extensive background investigation and pre-employment drug screening.

Requirements

Experience maintaining complex security surveillance systems.
Project management experience or equivalent experience.
Experience working with senior management.
Ability to effectively delegate responsibilities, monitor progress, and ensure timely completion of tasks.
Solid understanding of technology planning, development, and deployment processes.
Knowledge of business principles and state and federal operations.
Knowledge of electronics, troubleshooting, calibration, testing procedures, circuit analysis, and repair.
Ability to maintain computer infrastructure, particularly networking and network design.
Ability to diagnose and repair complex surveillance and locking equipment.
Ability to plan capacity and install, configure, migrate, monitor, secure, and troubleshoot MS SQL Server databases.
Ability to manage server equipment and support staff for onsite and virtual servers.
Ability to follow oral and written instructions and perform multiple tasks in a fast-paced environment while prioritizing assignments.
Strong organizational skills and attention to detail.
Ability to develop and maintain customer service for end users and department heads.
Knowledge and expertise in application design, database development, and internet site development.
Ability to work with diverse staff, review processes, interpret needs, and develop automated systems.
Ability to manage highly skilled professionals and teams of developers and security systems specialists in a dynamic technical environment.
Ability to manage projects involving multiple disciplines and think strategically.

Nice To Haves

Bachelor of Science degree related to Information Technology, or an equivalent combination of education and experience.
Experience in a maximum-security setting.
Experience in a healthcare setting.

Responsibilities

Manage the campus-wide Information Technology and Security Systems Department for PGH and VCBR, including staff and budget.
Direct IT security, access control, software application development, telecommunications, technology procurement, and systems management.
Manage data and video networks, managed print services, confidential digital data storage, and electronic security equipment.
Liaise with VITA/SAIC to ensure services are delivered appropriately under the contract.
Lead the implementation of the Electronic Health Record for PGH and VCBR according to each facility’s needs.
Manage projects involving IT, renovation, and construction.
Monitor and measure IT staff output; delegate responsibilities, track progress, and ensure timely completion of assigned work.
Prepare annual IT strategic and emergency plans for both facilities.
Anticipate agency-wide policy implications of local issues and articulate technology plans aligned with the facilities’ priorities and services.
Maintain computer infrastructures, including networking and network design, servers, databases, and security systems.
Design, monitor, maintain, and troubleshoot security systems, including CCTV surveillance, radio communication, and access-control and recording systems; manage individual access permissions.
Develop reports, analyze data, and develop wiring diagrams and schematics.
Recruit, retain, and develop staff, and manage developers and security systems specialists.
Maintain customer service for end users and department heads, and work with staff to interpret needs and develop automated systems.
Manage projects ranging from simple to complex and involving multiple disciplines.