Information Technology Director

Central Louisiana Surgical Hospital•Alexandria, LA

12d

About The Position

The Information Technology Director is responsible for planning, organizing, and executing all IT functions and staff within the facility. The role directs IT operations, supports and maintains existing applications, and develops new technical solutions. The Director also serves as the facility HIPAA Privacy and Security Officer, planning, developing, and coordinating privacy and security programs in accordance with applicable federal, state, and local requirements. The role investigates potential HIPAA privacy and security concerns and reports findings to the Senior Management Team. The Director leads application and systems planning, development, implementation, support, and maintenance; manages IT staff and budgets; coordinates projects; and ensures technology solutions align with hospital strategies and business plans. The role oversees HIPAA compliance, privacy and security training, risk assessments, audits, access controls, disaster recovery, business continuity, incident response, and breach notification processes. The position reports to the CEO and supervises the Informatics Clinical Nurse and Specialist, IT Administrator, and IT Technician.

Requirements

Bachelor’s degree in Computer Science and Information Technology or Management Information Systems and Services.
Five to eight years of experience in a hands-on IT environment.
At least three years of management experience.
Understanding of clinical workflows, commercially available technology, and relational database concepts, with the ability to apply them.
Organizational, problem-solving, and analytical skills; strong customer service orientation; and excellent verbal and written communication skills, including the ability to explain technical topics to nontechnical professionals.
Proven ability to manage multiple projects and priorities.
Team-oriented, with the ability to lead and direct others while serving as an active, working manager.
Intermediate to expert experience with MS Windows, PowerPoint, Word, Excel, and MS Project.
Knowledge of and experience with Wide Area Networks (WAN), Cisco, Help Desk Support, Client/Server, Linux, Unix, SQL Server, SAS, XML, and related computer and information systems concepts.
Ability to troubleshoot technical issues and customize reports using applicable software.
Ability to effectively navigate organizational power and politics.
Confidence and assertiveness.
Goal-oriented behavior and the ability to plan and execute plans effectively.
Knowledge and application of a performance improvement model.
Attention to detail and strong organizational skills.
Commitment to continuous learning and ability to research and apply new knowledge.
Ability to coach and motivate.
Knowledge of HIPAA and state and federal privacy and security guidelines.
Ability to meet the stated physical demands, including regularly lifting or carrying over 20 pounds, pushing or pulling over 25 pounds, and standing or walking at least five hours per day.

Nice To Haves

Healthcare experience.

Responsibilities

Manage implementation, upgrades, and ongoing support of software applications across the facility, prioritizing clinical and IT needs and managing vendors involved in application development and delivery.
Write reports using relational database technology or develop the ability to customize reports for decision-making.
Ensure compliance with legal requirements, regulatory changes, industry practices, and information security requirements and guidelines.
Prepare long- and short-range plans for application selection, systems development, and acquisition of supporting resources.
Plan, develop, and implement the IT budget.
Lead teams and coordinate projects to ensure delivery on time and within allocated budgets.
Develop, implement, and test backup and disaster recovery plans.
Support, troubleshoot, and maintain desktops, printers, and other IT devices within the facility.
Identify and assist with staff education about IT devices and software applications.
Deliver solutions compatible with hospital strategies and business plans, and establish standards and guidelines to improve application development.
Ensure compliance with organizational policies and maintain patient confidentiality.
Oversee, direct, deliver, or ensure delivery of privacy and security training and orientation for employees, medical and professional staff, and applicable business associates.
Conduct ongoing information risk assessments and audits to ensure systems are adequately protected and meet HIPAA certification requirements.
Ensure access control, disaster recovery, business continuity, incident response, and risk management needs are addressed.
Manage HIPAA and applicable state breach determination and notification processes.
Provide leadership to the department and hospital.
Comply with facility Standards of Behavior and complete required education assignments within designated timelines.
Hold periodic staff meetings to coordinate efforts.
Conduct periodic staff performance reviews.