Information Technology Manager

Flex•San Jose, CA

1d•$111,700 - $153,600

About The Position

The Information Technology Manager performs a wide range of work, from individual-contributor tasks to project management for medium- to large-sized projects. The role provides business analysis and recommends or implements automated solutions supporting financial processes, while ensuring technical requirements are met in development and testing environments. The manager oversees IT support and maintenance, infrastructure, and information systems to ensure reliability and effective use of resources. The position also leads and develops information systems professionals and support staff, manages service-provider relationships and business continuity, and provides technical or project leadership for mid- to large-scale projects. The role frequently works with internal departments and external contacts.

Requirements

Typically requires 8 or more years of relevant IT experience.
Demonstrated advanced functional and technical experience or process-management skills, as well as customer relationship skills with internal and external customers.
Bachelor's degree in Information Technology preferred, or equivalent work experience.

Nice To Haves

Bachelor's degree in Information Technology.

Responsibilities

Plan, prioritize, and manage IT support and maintenance activities to ensure information systems function reliably and IT resources are used effectively.
Research, evaluate, and recommend hardware and software products to enhance information systems capabilities.
Work with functional or operational area managers to understand current and future information needs and determine how systems should be installed, configured, and maintained.
Lead, direct, evaluate, and develop information systems professionals and support staff to ensure systems are supported effectively and within budget.
Approve system development cost estimates, budgets, and schedules.
Direct daily department activities to maximize system utilization and meet business needs for site IT infrastructure, including IMAC, VMAC, and Help Desk ticket responses.
Oversee site infrastructure, including LAN, WAN, telephony, server administration, desktop support, printers, and barcode scanners.
Manage relationships with providers of outsourced infrastructure components, including service-level agreements, change management, cost issues, and negotiation of new cost schedules.
Manage business continuity and recovery for company information systems, including needs analysis, design, plan development, implementation, and documentation.
Select, develop, and evaluate personnel to ensure efficient operation of the function.
Provide technical and/or project leadership for mid- to large-scale projects.
Develop solutions to difficult problems requiring creative approaches.
Frequently interact with internal organizational contacts and external contacts.