Information Technology Manager 3

State of Connecticut•Hartford, CT

4d•Onsite

About The Position

The State of Connecticut Office of the State Comptroller is seeking an Information Technology Manager 3 for Core-CT, the State’s PeopleSoft-based Enterprise Resource Planning system. The role manages development teams responsible for delivering key human resources and financial services, coordinates day-to-day system activities, and oversees development teams. It works closely with OSC management, business and functional teams, and other stakeholders, and requires a strong background in Oracle PeopleSoft or considerable knowledge of ERP systems and integrations. Core-CT is an inter-agency technology division that maintains and upgrades systems used by more than 10,000 state employees for financial, human resources, and payroll functions. The position is part of the broader information technology management class responsible for directing information systems, application development, systems maintenance, and related technology functions and staff.

Requirements

Ten years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis, or planning.
At least one year of the required general experience must have been in a managerial capacity. For state employees, this experience is interpreted at the level of an Information Technology Manager 2.
College training in computer science, management information systems, or a closely related field may substitute for general experience at 15 semester hours per half-year, up to four years for a bachelor’s degree.
A master’s degree in computer science, management information systems, or a closely related field may substitute for one additional year of general experience.
Ability to develop and implement business, IT, budget, and human-resource plans to make effective use of resources and achieve agency and program goals.
Ability to lead change, solve problems creatively, think strategically, and identify opportunities to develop technology services.
Ability to promote accountability, analyze data, and use strategic planning and performance measurement to improve performance and quality.
Ability to establish customer satisfaction, conduct market analysis, anticipate industry trends, and apply best practices.
Ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.
Ability to advocate ideas, negotiate, gain cooperation, and identify internal and external political factors affecting organizational work.
Knowledge of the technical, professional, procedural, and legal requirements of the relevant information technology area.
Applicants must meet the stated minimum qualifications by the posting close date and, to be considered for this opening, must be a current State of Connecticut employee of the listed agency with at least six months of full-time or equivalent service, subject to applicable collective bargaining language.

Nice To Haves

Experience with ERP systems, specifically PeopleSoft 9.2.
Experience in Human Resources, Time and Labor, Benefits, Payroll, Pension, CRM, and Financial applications.
Experience managing PeopleSoft applications or a similar ERP system.
Experience with the software development lifecycle, including impact analysis, resource allocation, version control, and change management.
Experience with PeopleTools, PeopleCode, Application Engine, Component Interfaces, SQR, ESP Scheduler, integrations, APIs, and interfaces with vendors and statewide agencies.
Experience with PUM, PeopleTools upgrades, and application patching.
Experience managing resources in a cloud environment.
Experience with Oracle database tables and structures, views, functions, and indexes.
Experience with NIST information security standards and guidelines.
Experience with State Human Resources and labor policies and procedures.
Experience in leadership roles and responsibilities.
Experience in project management.
Experience analyzing information technology system problems and implementing effective solutions.
Experience communicating verbally and in writing with diverse groups.

Responsibilities

Manage and direct information technology services, systems, applications development, systems maintenance, and technical and support staff.
Plan, organize, and manage the operations and activities of an information technology services unit, division, function, or location.
Coordinate day-to-day Core-CT system activities and oversee development teams delivering human resources and financial services.
Establish priorities for systems development and technology projects in accordance with agency requirements.
Coordinate, plan, and manage solution architecture projects.
Direct the planning, design, and implementation of complex storage solution configurations.
Develop plans for future use of information technology services in the agency program.
Develop high-quality, low-cost technology solutions within agency financial resources and aligned with the needs of the State and its agencies.
Align information technology planning with business strategy and lead decisions about standards and system or application changes.
Manage information systems activities, including infrastructure and architecture, application development, networks, computer operations, and support.
Oversee information technology projects from conception to completion and work with leadership to maximize contributions across teams.
Lead technology operations to ensure high-quality, timely responses to customer service issues, and interface regularly with clients and customers.
Monitor industry trends and relevant economic, political, technological, and competitive trends; identify opportunities to improve and innovate.
Coordinate people, resources, technologies, processes, and capabilities to achieve strategic goals.
Promote department values, collaboration, trust, shared goals, staff development, continuous learning, and recognition of individual and team accomplishments.
Participate in staff recruitment and hiring, including outreach, interviews, and selection.
Perform related duties as required.