Information Technology Lab Tech

Ivy Tech Community College•East Chicago, IN
•Onsite

About The Position

Provide support for installation, troubleshooting, repair, maintenance, and equipment inventory, materials, and tools used in the School of Information Technology GRE labs at Ivy Tech Community College located in Indiana University Northwest Arts & Sciences location and Calumet College of Saint Joseph locations. This is an ongoing applicant pool.

Requirements

  • Technical Certificate(s) from a regionally and/or nationally accredited institution directly related to the school’s programs AND related work experience in installation, troubleshooting, repair, maintenance, and inventory of equipment, materials, and tools

Nice To Haves

  • Earned associate's or higher degree from a regionally accredited institution directly related to the school’s programs

Responsibilities

  • Oversight and upkeep of School of Information Technology GRE lab equipment, including maintaining an accurate inventory
  • Assist faculty in PC setup, hard drive imaging, PC configuration, and upgrades
  • Execute network wiring and rack configuration and provide basic troubleshooting for lab computers
  • Collaborate with the School’s Administrative Assistant on procurement processes, managing quotes, purchases, orders, back orders, and equipment tagging
  • Coordinate the delivery of equipment from Shipping and Receiving to designated laboratories or classrooms

Benefits

  • Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
  • Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
  • All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings
  • Fee remission for employees, spouses, and legal dependents
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