Information Technology Summer Intern

ParetoHealth•Philadelphia, PA
•Onsite

About The Position

The Information Technology Intern supports ParetoHealth’s Information Technology department, specifically IT Infrastructure and Systems. The department develops and maintains secure, scalable, and efficient systems that support employee benefits solutions, including cloud-based infrastructure and analytics tools. The IT team collaborates to streamline operations and support data-driven decisions. The internship is based in ParetoHealth’s Philadelphia, Pennsylvania office and runs from June through August. Applicants must be rising juniors or rising seniors attending an accredited college or university and currently pursuing a degree in Computer Science, Information Technology, or a related field. Applicants must be authorized to work in the United States without employment visa sponsorship, now or in the future.

Requirements

  • Must be a rising junior or rising senior attending an accredited college or university.
  • Currently pursuing a degree in Computer Science, Information Technology, or a related field.
  • Ability to work in the Philadelphia, Pennsylvania office from June through August.
  • Basic understanding of networking principles, including TCP/IP, DNS, and DHCP.
  • Familiarity with Windows and MacOS operating systems.
  • Strong problem-solving and analytical abilities.
  • Excellent communication and teamwork skills.
  • A proactive and resourceful approach to learning and task execution.
  • Must be authorized to work in the United States without sponsorship now or in the future.

Nice To Haves

  • Exposure to cloud platforms such as AWS, Azure, or Google Cloud.
  • Knowledge of cybersecurity best practices.

Responsibilities

  • Assist in managing and maintaining IT infrastructure, including servers, networks, and storage systems.
  • Provide technical support for hardware, software, and connectivity issues across the organization.
  • Perform routine system maintenance tasks, such as updates, backups, and patching.
  • Monitor system performance and security, escalating issues as necessary.
  • Collaborate on the implementation of new technologies and infrastructure upgrades.
  • Document processes, system configurations, and troubleshooting steps to enhance IT operations.
  • Participate in projects aimed at improving infrastructure efficiency and scalability.
  • Support endpoint management, including troubleshooting and asset tracking.
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